Main purpose of job:
To prepare food and drink items for the Coffee House customers. 

Role Summary: 
You will be providing heated food to the customers of the coffee house and maintaining health and hygiene standards, as well as serving customers and helping assist in training of new volunteers and employees.

1.      Prepare meals and drinks adhering to the charity’s Coffee House policies and recipes 

2.      Maintain Health and Hygiene standards in all areas of the Coffee House.  

3.      Ensure that the prep area and kitchen is cleaned and sanitised at the end of each shift including emptying all bins. 

4.      Maintaining a pantry stock record. Rotating stock items as per use by date. 

5.      Ordering new ingredients as required to ensure minimum stock levels and restocking the pantry/store area. 

6.      Complete daily/weekly checks as required for cleaning schedules, fridge/freezer temp checks, food temp checks and facility checks. 

7.      Check and accept deliveries and maintain supplier tracking records. 

8.      Maintain Level 2 (as a minimum) Award in Food safety and Catering and Manufacturing. 

9.      Assist in the continuous development of the offered menu including portion sizes and costing.

10.  Communicate in a courteous and professional manner with members of the public/supporters. 

11.  Accurately complete all relevant paperwork.  

12.  Comply with all health and safety policies and procedures.  

13.  Assist in induction training of new team members as required. 

This list is not exhaustive
 
Role Requirements (Essential unless indicated otherwise)

Qualifications/Education/ Training 
Minimum of 3 GCSE’s grade 4 and above including English and Maths (or equivalent) 
Valid, clean driving licence
Level 2 Award in food safety and catering and Manufacturing (Desirable)

Experience
Demonstrable experience of working in as a cook in a commercial kitchen 
Experience of working in a fast-paced and customer focused environment

Skills/Knowledge
Strong customer service skills 
IT skills 
The ability to implement and follow processes and to work across a range of work streams 
Numeracy skills 
Strong organisation skills, able to deal with and prioritise a range of tasks 
Ability to work both as part of a team and on own initiative when working independently 
Able to take on manual handling tasks associated with working in a coffee house
Knowledge of health and safety (desirable) 
Baking Skills (desirable)

Personal Characteristics/ Communication      
Self-motivated  
Excellent interpersonal skills, ability to communicate with a broad range of people both verbally and in writing. 
Flexible, able to work early mornings, evenings and weekends as required  
Passionate about working for GNAAS