Contract: Fixed-term (6 months)
Hours: 15h across 2 days per week with flexibility around working days where possible.
Salary: £30,000 pro rata
Location: Hybrid (Colchester)
Organisation: Community360
About the Role
Community360 is seeking a creative and proactive Communications and Marketing Officer to provide maternity cover for a period of six months. This role will play a vital part in ensuring continuity of our communications activity across the organisation, maintaining strong engagement with staff, volunteers, partners, and the wider community.
The postholder will be pivotal in raising awareness of our programmes, building trust within our communities, and delivering high-quality, impactful communications across a range of platforms. The role will support organisational priorities, contribute to impact reporting and event promotion, and be responsible for executing the 2026 Communications Delivery Plan
Key Responsibilities
Marketing, Communications & Campaigns
- Continue to integrate marketing and communications plans aligned with Community360’s mission, values, and strategic priorities.
- Manage and deliver campaigns that raise awareness, drive engagement, and support organisational objectives.
- Support organisational campaigns, awareness days, and strategic messaging.
Content Creation & Storytelling
- Produce high-quality, engaging content for newsletters, social media, the website, and other communications materials.
- Create compelling stories that highlight the impact of our programmes and feature service users, volunteers, and partners.
- Ensure consistency in tone of voice, branding, and messaging across all channels.
Social Media & Digital Communications
- Plan, create, schedule, publish, and monitor content across Facebook, X, Instagram, and LinkedIn.
- Respond to messages and comments where appropriate, escalating issues as required.
- Monitor engagement and performance using basic analytics to inform content planning and grow online presence.
- Maintain and update the Community360 website, including keeping the news section current.
Internal Communications & Collaboration
- Manage internal communications channels to keep staff and volunteers informed, engaged, and connected.
- Work closely with Heads of Departments and internal teams to tell the story of Community360’s work through innovative and inspiring communications.
- Support colleagues across the charity to showcase their projects and promote the impact of Community360’s services.
Events & Community Engagement
- Support the promotion and delivery of events, including pre-event marketing, live content (where required), and post-event communications.
- Coordinate the design and distribution of promotional materials for events.
- Support the charity’s participation in community events to enhance visibility and outreach.
Media, Stakeholder & External Relations
- Drafting press releases, liaising with media contacts, and supporting positive coverage.
- Build and maintain strong relationships with stakeholders through tailored communications and targeted messaging.
- Identify opportunities for proactive media engagement that support organisational objectives.
Skills & Experience
- Proven experience in a marketing or communications role, preferably within the charity or community sector.
- Strong written communication, storytelling, and content creation skills, with the ability to adapt tone for different audiences.
- Experience managing social media platforms for an organisation, including scheduling, analytics, and platform best practices.
- Knowledge of website content management systems (CMS), SEO, and optimisation.
- Proficiency in digital tools, such as Canva, Microsoft Office 365, and email marketing software.
- Excellent organisational skills, with the ability to manage multiple projects and priorities within limited hours.
- Strong interpersonal skills and confidence working independently while collaborating effectively with internal teams and stakeholders.
Desirable Skills and Experience
- Experience in audio or mobile video production and editing.
- Familiarity with SharePoint or similar internal communications platforms.
- Experience in impact reporting, events communications, or media relations.
- Experience working in community-based or volunteer-led organisations.