About Cerca
At Cerca Magnetics Limited (Cerca), our purpose is clear — to make a tangible difference to people’s lives through the development and delivery of groundbreaking neuroimaging technology. If you are a technically minded leader with a passion for precision, process, and performance, this is your opportunity to help scale a world-class product that is changing the future of brain health.
Founded in 2020 through a collaboration between The University of Nottingham and Magnetic Shields Limited, Cerca has commercialised the world’s most advanced functional brain scanner — a lightweight, wearable system based on Optically-Pumped Magnetometers (OPMs) that detect magnetic fields generated by brain activity.
Unlike traditional MRI, our scanners allow participants to move freely, enabling new clinical and research insights into conditions such as epilepsy, mild traumatic brain injury (mTBI), and dementia.
As Operations & Logistics Coordinator, you will play a central role in supporting the smooth and efficient running of daily business operations. You will coordinate schedules, manage administrative workflows, liaise with suppliers and customers, and ensure operational tasks are completed accurately and on time.
You will be a key point of contact across the organisation — supporting operations, administration, customer communications, and management. This is a hands-on role requiring strong organisational capability, clear communication, and a proactive, problem-solving approach.
As Operations & Logistics Coordinator, you will help drive consistency, clarity, and efficiency across the business. You will ensure that operational activities are well-structured, well-documented, and aligned with company priorities, enabling teams to work effectively and deliver high-quality outcomes.
Key Responsibilities
Operational Coordination & Delivery
- Coordinate daily operational activities to keep schedules, tasks, and workflows running smoothly across teams.
- Act as a central communication between departments, ensuring accurate, timely information flow and alignment.
- Assist with planning, tracking, and monitoring operational timelines, priorities, and deliverables to maintain continuity.
- Maintain accurate records, logs, and documentation to support operational transparency, audit readiness, and compliance.
- Support the upkeep and coordination of building and estate-related activities and general operational housekeeping.
- Adapt to shifting priorities, supporting teams with hands-on problem-solving and issue resolution to keep operations moving.
Logistics
- Own inbound/outbound shipments (UK + international) end-to-end: booking, tracking, escalation, and proof of delivery.
- Prepare and quality-check shipping/customs documentation and shipment data (commercial invoices, packing lists, weights/dims, values, Incoterms, HS/commodity codes where required).
- Own and coordinate packing, labelling, and dispatch readiness across all teams, including hands-on assistance with packing project hardware and arranging collections.
- Maintain logistics traceability and records (tracking refs, serial/shipment links, delivery confirmations, shipping documents) to support audit readiness.
- Resolve logistics exceptions (customs holds, delays, damage/loss, returns/collections) and support claims/replacements as needed.
- Monitor and control logistics costs, identifying practical savings (mode selection, consolidation, avoiding storage/demurrage).
Project and Product Service Coordination
- Coordinate, track, and report on operational aspects of research system services and deliveries.
- Coordinate across teams to ensure materials, components and elements are ready for service visits
- Liaise with suppliers, request quotes, process orders, track deliveries, and follow up proactively.
- Ensure customer and supplier enquiries are handled professionally and resolved promptly.
- Apply sound business acumen when engaging with vendors and service providers.
Administrative & Project Support
- Provide administrative support to the Senior Project Manager and leadership team.
- Ensure administrative and documentation controls are fully in place across projects.
- Support project management activities, including meeting coordination, documentation preparation, minute-taking, and action tracking.
- Maintain shared drives, trackers, databases, and operational systems with high attention to detail.
- Carry out low-level financial duties such as basic cost tracking, PO processing, and documentation preparation.
Process Development & Continuous Improvement
- Support the development, refinement, and implementation of SOPs, work instructions, and structured operational processes.
- Identify workflow inefficiencies and bottlenecks, proposing practical improvements.
- Promote consistency, speed, and accuracy across business operations through structured process support.
- Actively contribute to continuous improvement initiatives across the organisation.
Desirable Skills & Experience
- Experience of managing or working to certain quality standards, such as ISO 13485 or ISO 9001
- Supplier coordination, logistics, or order-processing experience.
- Familiarity with scheduling or project-management tools such as Asana
- Experience supporting operational processes, audits, or continuous improvement work.
- Interest in business operations, efficiency, and workflow optimisation