Key Responsibilities:
HR Administration and Coordination
- Provide high quality and administrative support across the employee lifecycle, including recruitment, onboarding, changes to employment, and leavers
- Maintain accurate and confidential HR records and systems, ensuring compliance with data protection legislation
- Assistant in the preparation of employment documentation, including advertising roles, scheduling interviews, and corresponding with candidates
- Administer payroll changes, benefits, and absence records in collaboration with the Finance Team.
Wellbeing, Engagement, and Culture
- Support the coordination and delivery of wellbeing and engagement activities such aswellbeing days, surveys, and awareness campaigns
- Assist with internal communications relating to people, wellbeing, and culture updates
- Help promote a positive and inclusive organisational culture aligned with the charity’svalues
- Collate feedback from staff engagement activities and support the monitoring ofparticipation rates and feedback trends
Learning and Development
- Coordinate logistics for internal and external training, including booking venues, managing attendance, and updating training records
- Support with the evaluation of learning and development activities
- Maintain accurate records of professional development activity and compliance training
General Support
- Provide administrative support to the People and Culture Team, including scheduling meetings, preparing reports, and managing shared inboxes
- Assist with data collection for reporting and audits
- Handle routine queries from staff with professionalism, confidentiality, and care
- Contribute to continuous improvement in people processes, ensuring they are efficient and user-friendly
Essential Criteria:
- Experience in administration or office support, ideally within HR, people, or a charity environment
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage sensitive information with discretion and confidentiality
- Proficient in Microsoft Office and comfortable learning new systems
- A positive, proactive, and collaborative approach to work
- Commitment to the values and mission of Change Mental Health
Desirable Criteria:
- Working towards or interested in studying for a CIPD qualification
- Experience supporting wellbeing, engagement, or inclusion initiatives
- Understanding of HR or people processes
- Awareness and empathy for mental health and wellbeing issues
General Duties
- Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
- Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
- As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist
- To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
- To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
- To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies