Safer Group are a dynamic, well established and rapidly growing technology focused security business, with strong capabilities in the development and deployment of security systems for temporary and remote sites. We work with some of the biggest names in construction, rail and civil engineering to secure their flagship projects from start to finish.

An exciting opportunity has come up for a Control Room Operator who will report to the Control Room Manager. The successful candidate will provide overall operations and monitoring of the company CCTV/VSS systems as part of Safer Group’s commitment to customer and public safety.

You will perform all system and or other checks as required to help detect and deter crime and anti-social behaviour, escalating issues to the wider Safer team where required.

· Use the CCTV/VSS equipment proactively and to its optimum level to detect and deter crime and anti-social behaviour, identifying offenders and provide high quality evidence to enable investigations and where necessary prosecutions

· Operate the CCTV/VSS systems in accordance with UK legislation and Code of Practice

· Ensure all logs, reports and records are produced accurately and promptly where required

· Respond to all out of hours emergencies

· Able to be on site for start times (7 days)

· Good understanding of Data Protection

· Ability to work on own initiative

· Excellent communication skills, both written and verbal

· Excellent concentration skills and ability to notice and record detail

- Good IT skills

· Customer care/call handling

· Control Room, Monitoring Centre or Alarm Receiving centre ARC experience

· Experience in working in a busy, operationally focused workplace

· Experience in the operation of CCTV/VSS systems

· Experience in the operation Alarm Monitoring systems (for example Sentinel) is desirable but not essential

· SIA Public Space Surveillance (CCTV) is essential for role.

· 12-hour shifts (4 on 4 off)

· Day shift, Night shift & Weekends

This is a great opportunity to join a fast paced, expanding business in a growing sector with great potential for career development.

In return we offer a competitive salary and benefits with an opportunity to make your mark and demonstrate your abilities, a pleasant environment and an ambitious team to work with.