Carers Outreach Worker
Salary £ 25235 pro-rata
Fife
Vacancy listed 05/09/2025
Application deadline 19/09/2025
Details
Location: Fife Wide
Salary: £25,235 pro-rata
Salary Band: 1.3
Hours: 28 hours per week
Contract: Permanent 
Directorate: Services 
Reports To: Team Lead

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life. 


About the Service 


Change Mental Health’s Fife Carers Service provides vital emotional and practical support to unpaid carers of people living with mental illness. Our dedicated Carer Outreach Workers offer one-to-one guidance, facilitate peer support groups, and tailored resources to help carers navigate the complexities of their role. 

We empower carers to prioritise their own wellbeing, understand their rights under the Carers (Scotland) Act, and access opportunities for respite and personal growth. Whether through advocacy, wellbeing funding, or simply walking alongside someone in their journey, our service ensures carers are heard, valued, and never alone. 

This service is funded by Fife Health and Social Care Partnership.

About the Role

You will be part of a forward-thinking, collaborative team committed to innovation in mental health support. Working autonomously, you’ll have the opportunity to shape and develop the service, using sound judgment to manage your caseload and knowing when to escalate or refer to your manager. You’ll also contribute to identifying service gaps and co-creating solutions that respond to the evolving needs of the community.


Key Responsibilities:


  • Develop and facilitate peer support initiatives: Establish new peer support groups across the Fife locality and lead regular group sessions and workshops designed to support unpaid carers. These activities will foster connection, shared learning, and emotional wellbeing among carers navigating the challenges of supporting someone with mental illness
  • Provide one-to-one support to individuals, managing a caseload and developing tailored support plans aligned with National Health and Wellbeing outcomes
  • Compile and review service user development plans, ensuring outcomes are being achieved
  • Deliver support in a variety of settings, including individuals’ homes, community spaces and the Change Mental Health Resource Centre in Levenmouth
  • Collaborate with the Team Lead and Head of Service to meet strategic goals and funder requirements
  • Identify community service gaps and collaborate with your manager to develop solutions, working independently with sound judgment and initiative
  • Build positive working relationships with local partners to better support service users and promote the work of Change Mental Health

General Duties

  • Maintain accurate and up-to-date records, ensuring confidentiality is upheld for all individuals using the service
  • Collate relevant information and prepare reports for line management as required
  • Ensure continuity of service delivery in line with Change Mental Health’s values and strategic outcomes
  • Oversee and support the fulfilment of Health and Safety responsibilities within practice settings, ensuring compliance with legal and organisational standards
  • Act in accordance with GDPR legislation, ensuring all personal, staff, and client data is managed in line with Data Management and Information Governance policies
  • Comply with all relevant legal and regulatory requirements, including the provisions of the Health and Safety at Work Act 1974
  • Adhere to the charity’s Health & Safety and Safeguarding policies, promptly reporting any concerns to your line manager
  • Participate in regular supervision and appraisal and undertake relevant training and development activities appropriate to the role
  • Work in accordance with the charity’s national policies, local operating procedures, and the standards of external regulators or professional bodies


Essential Criteria:


  • Educated to SVQ 3 level or have experience working in mental health 
  • Experience in facilitating peer support groups: Demonstrate ability to plan, lead, and sustain peer support sessions that promote shared learning, emotional wellbeing, and community among participants
  • Must have access to a vehicle and hold a valid driving licence, with the ability to travel independently across locations as required
  • Understand the need for a compassionate, non-judgemental approach to supporting people
  • Ability to work well in a team setting whilst also working autonomously 
  • A sound theory base of social care interventions including risk assessments 
  • A value base consistent with the aims and objectives of Change Mental Health 
  • Ability to apply an analytical approach to problems in order to find solutions 
  • Competency in planning and reviewing development plans and the ability to take appropriate action if needed 
  • I.T skills are of a good standard 
  • A sound knowledge of Health and Social care policy in Scotland and ability to apply this to the role 
  • Keen to develop your knowledge and skills and attend training as required
  • Excellent communication and interpersonal skills

Desirable Criteria:

  • Experienced in delivering a Registered Service and meeting Care Inspectorate requirements

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.
Benefits

24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
A 35-hour working week, enhanced sick pay & season ticket loan.
A great work life balance with flexible and blended working environment.
Access to purchase a Blue Light Discount Card
Cycle to Work Scheme
Enhanced sick pay and leave entitlements.
Generous 37 days’ holiday.
Paid Mental Wellbeing days.
Professional development including funded opportunities

Notes

To apply please submit your CV and Cover Letter through the online BreatheHR portal.

Please note all applications must be received by midday on Friday 19th September. Interviews are due to be held on Tuesday 23rd September.

We welcome and encourage job applications from people of all backgrounds. If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.

If you have any questions or would like an informal chat, please reach out to Susan Grant susan.grant@changemh.org

Attached documents
Title File
Job Description Outreach_Worker_Fife_Carers.docx
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