Client Account Executive (Early Career)
Salary £ 25,000 - £30,000 (subject to skills and experience)
Home-based (within regular travel distance to the North East of England), with virtual office support
Vacancy listed 29/08/2025
Application deadline 19/09/2025
Details
Develop your career in a role where customers come first, and curiosity drives everything we do. 

SDN Mesma Group is a leading specialist in improving education, employment services and workforce development (employers) throughout UK and beyond. We support organisations directly or through national programmes CPD, resources, consultancy, technology and research.  

Our software platform, Mesma, helps organisations to build world-class quality assurance and continuous improvement processes. Our customers trust us because we combine smart technology with human-centered support. We make sure they feel confident using our products to deliver better outcomes and are valued for choosing to work with us.  

We’re looking for an early-career Client Account Executive to join us, with room to learn and grow. You’ll be the first person many of our prospective clients speak to, and you will maintain relationships with many of them over time. 

This is a fantastic opportunity for someone looking to develop a career in B2B sales and client engagement. You’ll be a self-starter who can effectively manage working from home. 

This is a permanent role (with a 6 -month probation period).
 
Main duties and responsibilities  

You’ll play a key role in helping us grow our customer base by promoting our software products and associated advisory services. You’ll identify new opportunities and support existing client relationships, with an emphasis on understanding customer needs and providing solutions that add real value.  

This role is ideally suited to someone with 12-18months+ experience in sales or service, with a keen interest in technology, who is looking to develop into a holistic client account executive position.  

You’ll develop to be involved at all stages of the sales and account management process. As the business grows, you’ll have the opportunity to influence the development of our sales and customer growth practices. The ability to embrace change will help you to succeed as we evolve, with opportunities to be directly involved in shaping our approach. 

Key Responsibilities  

  • Build and maintain positive relationships with prospective and current clients.  
  • Deliver the end-to-end sales cycle including lead qualification, product demonstrations, proposal development and closing.  
  • Understand and communicate the value of Mesma software and the SDN Mesma Group advisory offer to a range of stakeholders online and at in-person events.  
  • Respond to inbound enquiries and proactively generate leads via outreach and campaigns.  
  • Maintain accurate records of sales activities using our CRM tools and follow agreed campaign timelines.  
  • Contribute to client onboarding and ongoing support, ensuring a smooth transition from sale to service.  
  • Gather customer feedback to inform product development and client success strategies.  
  • Keep up to date with the education and employment support sectors, SaaS trends, and developments in regulatory and quality management practices.  

What We're Looking For  

Essential:  
  • Strong communication and interpersonal skills, written and verbal.  
  • Confidence presenting ideas and solutions to different audiences.  
  • Proactive approach to learning and using new technologies.  
  • Enthusiasm for the role technology increasingly plays for clients.  
  • Organised, reliable, and able to manage your time across multiple priorities.  
  • Self-motivated and disciplined whilst working from home to achieve key performance indicators.  
  • Ability to travel to occasional trade events.  

Desirable:  
  • Familiarity with selling/ supporting software tools or cloud-based software.  
  • Awareness of the education, or employment support sectors in the UK.  

Entry Requirements  

  • GCSEs at grade 4 or above in English and Maths or equivalent 
  • 12 months experience in sales or customer service 

Training and Progression  

This role offers a structured development path and the opportunity to undertake professional training which may be an approved apprenticeship at an appropriate level.  

What We Offer  

  • Flexible working and a remote-first team culture.  
  • Ongoing support for your professional development.  
  • Opportunity to contribute to an ambitious, values-led business making a difference in education and beyond.  
  • A collaborative, inclusive environment where your ideas are valued.  

Applications

We encourage you to apply ASAP. Pre-interview calls and interviews will be scheduled as strong applications are received.

IMPORTANT: You must attach your CV in the next step to be considered for this role.

Benefits

25 days annual leave, excluding bank holidays
Flexible working arrangements where possible to support work-life balance
Salary review points and potential for performance bonuses
5% pension contribution in addition to salary