Established in 2013, Sector 3 Solutions Ltd is an independent consultancy company; we help public and 3rd sector organisations deliver meaningful social change. 

Our company mission is:  

ImpactReady is a secure online software platform supported by specialist evaluation consultancy services that help organisations across the public, private, and voluntary sectors measure and communicate the social value and social impact of their work. We support our clients to evidence the difference they make, improve outcomes, and meet external reporting requirements—whether under funding agreements, procurement contracts or internal strategies.

Our consultancy and software solutions work hand-in-hand, offering our clients a robust, user-friendly and insightful approach to impact measurement.

The Head of ImpactReady is responsible for the delivery of all Evaluation contracts, as well as the development, growth and scaling of our ImpactReady software product. As Head of ImpactReady, you will be the operational and strategic lead for our Evaluation  consultancy services. You will oversee our portfolio of client contracts, ensure highest quality of delivery, and be the primary point of contact for high-level customer relationships. This role blends contract management, team leadership, business development, and innovation, including driving integration between our consultancy work and our ImpactReady software platform.

1.      Evaluation Portfolio Leadership – oversee the management of all consultancy contracts, ensuring quality, timelines, and client satisfaction.

2.      Client Relationship Management – Act as the senior point of contact for key clients, maintaining strong relationships and resolving contractual or delivery matters.

3.      ImpactReady Licenses - Contribute to and oversee the development and implementation of high quality onboarding, management and retention of customers on the ImpactReady software platform

4.      Team Leadership & Mentoring – Support, guide, and mentor our consultancy team to achieve high standards in delivery and professional growth.

5.      Business Development – contribute to tender submissions, proposals, and sales activity to grow our consultancy and license portfolio.

6.      Ambassadorial Role – Represent ImpactReady at sector events, conferences, and in strategic stakeholder meetings.

7.      Integration & Innovation – Work with our software team to embed consultancy into the ImpactReady platform and to drive the further development of the platform’s key features, user stories and functionalities ensuring clients get a seamless, joined-up service.

8.      Collaborate – work closely with the company directors and cross business senior leadership team to deliver the company's overall strategic vision and goals for the ImpactReady division and for the company more broadly. 

•           Work to an agreed budget and targets as set by the Company Directors.

•           Work closely with the Partnerships Manager to develop new partnerships and drive software license sales and new evaluation opportunities 

•           Work closely with the Product Manager to inform feature developments and the ImpactReady roadmap

•           Oversee day-to-day operations of Evaluation Consultancy services, ensuring the company meets its financial, operational, and growth targets

•           Provide leadership, direction, and oversight on all Impact and Evaluation services 

•           Foster a culture of innovation to drive continuous improvements in features, processes, systems and products/outputs within Impact and Evaluation services

•           Work collaboratively with the Senior Management Team and other company services to achieve company wide targets and objectives

•           Work with Head of Operations to ensure effective implementation of company policies, processes and systems

•           Develop and review staff performance such as mentoring and recruiting staff

•           Liaise with S3 Finance manager and directors to oversee invoicing and financial management of Impact and Evaluation services, optimising profitability  

•           Provide monthly and quarterly reports to consulting directors on overall progress

•           Develop and maintain subject matter expertise in Impact, Evaluation, Social Value and CSR both personally and within the team

·       BSc Hons in a relevant discipline

·      MSc or Equivalent Level qualification 

 

•      Team management experience, preferably in a consultancy and/or SaaS environment

•      Business planning, budgeting, and financial management experience

•      Experience of creating and improving business processes, and generating efficient, profitable and sustainable ways of working

•      Experience of supporting the growth and development of people

•      Genuine interest and expertise in the community & voluntary and public sectors particularly in the field of Impact, Evaluation and Social Value

•      Experience of working in a smaller (SME) business environment 

•      Able to work with specialists in a wide range of disciplines – complementing and adding value to the team with strong people management and project management skills

•      Able to communicate clearly and articulately with stakeholders, partners, customers and others about our Impact and Evaluation and translate this into commercial opportunities

•      Excellent and inclusive people leader, able to inspire a sense of ownership and engagement to create high standards of delivery in a value driven organisation

•      Able to describe high performance and manage performance

•      Able to be clear about expectations and provide constructive feedback 

•      Able to support team members’ growth and development

•      Able to use feedback to manage performance and bring about change

•      Open and honest leader, who acknowledges good performance and always seeks to create further improvement within the team

•      Receptive to own feedback 

•      Able to build strong relationships with people within the team and throughout the business

•      Able to lead meetings and communicate professionally and positively internally and with clients

•      Able to build strong client relationships 

•      Able to get the best out of outsourced services 

•      Practical strategic ability: able to translate vision into action and see that action through to completion, delegating and offering support as necessary

S3 Solutions is led by two directors – you will report to one of them on the day-to-day. You will be someone able to work constructively with both directors and Senior Management Team to achieve the company’s objectives, and also able to challenge them and help them introduce new ideas, take new opportunities and embrace different ways of working. We expect that this will require: