About the Service

As a Resilience Outreach Worker, you will play a key role in delivering support across two vital strands of our work. Fife: the core Fife Resilience Service and a new, innovative partnership with Kingdom Housing Association (KHA).

The Fife Resilience Service is designed to support individuals affected by mental illness to build emotional, psychological, and social resilience. Through tailored one-to-one support and group interventions, the service helps people to identify personal goals, develop coping strategies, and access community resources that promote recovery and wellbeing. The service is rooted in trauma-informed, person-centred practice and aligns with the National Health and Wellbeing Outcomes.

This role also marks an exciting first-of-its-kind collaboration between Change Mental Health and KHA, where you will provide targeted mental health and wellbeing support to KHA tenants. This includes helping individuals manage tenancy-related challenges, improve emotional resilience, and maintain independent living.

You will be part of a forward-thinking, collaborative team committed to innovation in mental health support. Working autonomously, you’ll have the opportunity to shape and develop the service, using sound judgment to manage your caseload and knowing when to escalate or refer to your manager. You’ll also contribute to identifying service gaps and co-creating solutions that respond to the evolving needs of the community.

Key Responsibilities:

Provide one-to-one support to individuals, managing a caseload and developing tailored support plans aligned with National Health and Wellbeing outcomes.
Facilitate group sessions and workshops.
Compile and review service user development plans, ensuring outcomes are being achieved.
Deliver support in a variety of settings, including individuals’ homes, community spaces, the Change Mental Health Resource Centre in Levenmouth, and within KHA offices.
Work as part of the KHA Tenancy Support Service (TSS) team, offering targeted mental, emotional, and behavioural resilience support to KHA tenants.
Collaborate with the Team Lead and Head of Service to meet strategic goals and funder requirements.
Identify community service gaps and collaborate with your manager to develop solutions, working independently with sound judgment and initiative.
Build positive working relationships with local partners to better support service users and promote the work of Change Mental Health.

General Duties:

Maintain accurate and up-to-date records, ensuring confidentiality is upheld for all individuals using the service.
Collate relevant information and prepare reports for line management as required.
Ensure continuity of service delivery in line with Change Mental Health’s values and strategic outcomes.
Oversee and support the fulfilment of Health and Safety responsibilities within practice settings, ensuring compliance with legal and organisational standards.
Act in accordance with GDPR legislation, ensuring all personal, staff, and client data is managed in line with Data Management and Information Governance policies.
Comply with all relevant legal and regulatory requirements, including the provisions of the Health and Safety at Work Act 1974.
Adhere to the charity’s Health & Safety and Safeguarding policies, promptly reporting any concerns to your line manager.
Participate in regular supervision and appraisal and undertake relevant training and development activities appropriate to the role.
Work in accordance with the charity’s national policies, local operating procedures, and the standards of external regulators or professional bodies.

Essential Criteria:

Educated to SVQ 3 level or have experience working in mental health
Must have access to a vehicle and hold a valid driving licence, with the ability to travel independently across locations as required
Understand the need for a compassionate, non-judgemental approach to supporting people
Ability to work well in a team setting whilst also working autonomously
A sound theory base of social care interventions including risk assessments
A value base consistent with the aims and objectives of Change Mental Health
Ability to apply an analytical approach to problems in order to find solutions
Competency in planning and reviewing development plans and the ability to take appropriate action if needed
I.T skills are of a good standard
A sound knowledge of Health and Social care policy in Scotland and ability to apply this to the role
Keen to develop your knowledge and skills and attend training as required
Excellent communication and interpersonal skills

Desirable Criteria:

Experienced in delivering a Registered Service and meeting Care Inspectorate requirements

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.

Benefits

24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
A 35-hour working week, enhanced sick pay & season ticket loan.
A great work life balance with flexible and blended working environment.
Access to purchase a Blue Light Discount Card
Cycle to Work Scheme
Enhanced sick pay and leave entitlements.
Generous 37 days’ holiday.
Paid Mental Wellbeing days.
Professional development including funded opportunities

Notes

To apply please submit your CV and Cover Letter through the online BreatheHR portal.
Please note all applications must be received by midday on Wednesday 10th September. Interviews are due to be held on Wednesday 17th September.
We welcome and encourage job applications from people of all backgrounds.
If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.
We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.
If you have any questions or would like an informal chat, please reach out to Isla Aitchison at Isla.Aitchison@changemh.org

Attached documents

Title	File
CV	Outreach_Worker_JD_Fife___KIngdom__(1).docx

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