Partnership and Development Manager
Salary £ 31,415 pro-rata
Central Belt, Regular Travel to Edinburgh and across Scotland as required
Vacancy listed 18/08/2025
Application deadline 01/09/2025
Details
Location: Central Belt, Regular Travel to Edinburgh and across Scotland as required
Salary: £31,415
Salary Band: 1.7
Hours: 14-21 (2-3 days) per week
Contract: Part-Time / Permanent
Directorate: Development and Strategic Partnerships
Reports To: Director of Strategic Partnerships, Development, and Growth

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life. 

This new and dynamic role is focused on growing and nurturing high-value partnerships and sustainable commercial activity within the organisation. With a strong focus on relationship and account management, the Partnerships and Development Manager will be a people-oriented leader who thrives on building meaningful external relationships with clients, commissioners, and collaborators. 

They will lead on the delivery of our People First Summit, manage commercial team members, including a bank of Training Associates, our Hopetown Café, and work closely with colleagues across Communications and Fundraising to grow the impact and sustainability of our commercial and income generating activities. 

The post-holder will act as the operational lead for our commercial services and bring a fresh perspective to help us grow with our ambition. 

The Partnerships and Development Manager role at Change Mental Health is perfect for someone who loves building relationships, is happy working in a fast growing team with lots of change, and who wants the opportunity to be part of shaping their role and their team over the comings months and years.

Key Responsibilities


Relationship Building and Account Management

  • Build and maintain strong relationships with external stakeholders (corporates, commissioners, public, private, and third sector clients)
  • Act as a key point of contact for partners from initial engagement through delivery and ongoing support
  • Manage key accounts with a focus on long-term collaboration and impact
  • Oversee contract delivery for training and commercial services ensuring quality and high levels of satisfaction

Commercial Operations and Team Leadership

  • Line manage staff within the commercial arms of Change Mental Health, including Training Associates and café team members
  • Coordinate the operational delivery of the People First Summit
  • Develop and improve delivery systems, ensuring smooth day to day commercial operations
  • Monitor performance, quality assurance, and professional standards across all commercial activity

Marketing and Enterprise Collaboration

  • Work closely with the Comms and Fundraising teams to co-create marketing materials and campaigns for commercial offers (training, events, café, etc.)
  • Support messaging, branding, and communications that reflect the values and aspirations of our services
  • Input into digital, print, and social media strategies to promote offerings to key audiences

Development and Sustainability

  • Help design and grow sustainable, ethical commercial arms that generate income while aligning with our charitable aims
  • Seek opportunities for service development and innovation based on client feedback and sector needs
  • Ensure the voice of people with lived experience shapes all commercial offerings

Systems and CRM

  • Use and manage CRM systems (e.g. Monday.com) to track engagement, contracts, leads, and delivery
  • Ensure accurate and timely recording of client and partner interactions, pipeline activity, and KPIs

Criteria


Essential Criteria:

  • Experience working in relationship management or stakeholder engagement roles
  • Proven ability to manage or use CRM systems (e.g. Monday.com, Salesforce, etc.)
  • Experience managing a wide range of stakeholders from CEOs to frontline staff
  • Experience leading or managing staff or associates
  • Excellent organisational and communication skills
  • Ability to manage multiple projects with competing deadlines

Desirable Criteria:  

  • Experience in account management and/pr client services
  • Experience of delivering or coordinating training
  • Experience managing or coordinating events or conferences
  • Understanding of social enterprise or charity commercial operations 

General Duties 

  • Act in accordance with Data Protection legislation.  Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
  • Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
  • As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist
  • To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
  • To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
  • To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.
Benefits

24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
A 35-hour working week, enhanced sick pay & season ticket loan.
A great work life balance with flexible and blended working environment.
Access to purchase a Blue Light Discount Card
Cycle to Work Scheme
Enhanced sick pay and leave entitlements.
Generous 37 days’ holiday.
Paid Mental Wellbeing days.
Professional development including funded opportunities

Notes

To apply please submit your CV and Cover Letter through the online BreatheHR portal by midday on 1st of September 2025.

We welcome and encourage job applications from people of all backgrounds. If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.

Please note, the salary has been set at the upper limit of our salary band for this role.

Attached documents
Title File
Job Description Partnerships_and_Development_Manager_JD_DRAFT_jc_edits.pdf
apply