Broadway Manager (Systems & Technology)
Salary £ 33,397
Broadway Cinema & Theatre
Vacancy listed 29/07/2025
Application deadline 15/08/2025
Details
We take pride in our venue – an amazing Art Deco building which first opened its doors in 1936 and is a true 2-in-1 arts venue that programmes live theatre alongside films and event cinema.

JOB ROLE
Working as part of a management team responsible for the full visitor journey at Broadway Cinema & Theatre.

Jointly responsible for the seamless delivery of our visitors and engagement programme throughout the year,  to include the visitor experience.

Your key focus will be the responsibility of the processes, systems and technology at the venue, taking the lead on technology innovation supporting the Broadway’s overall performance and internal efficiencies.

 KEY SKILLS
  • You will be jointly responsible for ensuring that the Cinema & Theatre is compliant with current licensing and health and safety legislation.

  • Technology planning  - for the progression and success of the venue, an identified vision on the requirements for both Cinema and Theatre 

  • Develop our visitor experience strategy,  which manages and grows our Visitor Experience.

  • Championing excellence in operational delivery, recruitment, training, customer best practice and visitor engagement initiatives.

  • Work as part of a management team setting goals for performance and deadlines, in line with the company’s competencies and strategic vision.

EXPERIENCE, SKILLS, KNOWLEDGE AND ABILITIES
  • Proven experience in a management role 

  • Knowledge of the performing arts sector, experience in Cinema and Theatre  

  • Excellent communication and interpersonal skills - an ability to communicate effectively in writing,  as well as presentations, workshops and public facing activities

  • General health and safety knowledge 

Please note the hours are 40 hours per week on a shift rota pattern, therefore  flexibility will be required

OUR VALUES
Collaborative.  Evidence-based.  Inclusive.  Supportive. Impactful

We are a people business. We look for passionate people who will help us to meet our vision and values. Our values demonstrate our principles and guide our actions. We want our values to come to life through people’s experience of each other and the Foundation as whole - ultimately helping create a culture that ensures our commitment to achieving our vision and mission.

APPLICATIONS
If you this is the job for you, why not apply today!

Applications should include a CV along with a covering statement/letter explaining why you are interested in for the role.

Please note if we receive a large volume of applications for this role, we reserve the right to close the vacancy ahead of the published closing date.

We are happy to discuss reasonable adjustments to the application process, should you require these please contact hr@letchworth.com 

EQUAL OPPORTUNTITIES 
Whether it is creating diversity in our services or building new teams, we care about our people and the opportunities they have. We are committed to equality of opportunity across our organisation.  At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner. 

SAFEGUARDING
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all our colleagues to share this commitment.

FLEXIBILITY
We understand that you might need a little help balancing your work and home life.  Many of our colleagues work flexibly in many different ways.  Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.   

PERSONAL DATA
Letchworth Garden City Heritage Foundation (LGCHF) will only collect personal data relevant to the recruitment process and will process that data in compliance with the Data Protection Act 2018 / UKGDPR. Your personal data will only be shared with persons directly involved in the recruitment process, and LGCHF will retain your personal data for only as long as it remains relevant to LGCHF.  For further information please ask for a copy of our general recruitment privacy policy.  For information on your data rights, go to www.ico.org.uk



Benefits

Every member of our team is valued, which is why we support them with a range of benefits to help them thrive both inside and outside of work.

Our benefits are grouped around three priorities – Health, Work life balance/time and Finances

Health:
Cash Health Plan
Cycle to work scheme
Employee Assistance Programme & Wellbeing resource
Smart Health 24/7 GP consultation

Time:
27 days holiday plus Bank Holidays (pro-rata for part time)
Holiday buy / sell scheme
1 day paid Volunteering Leave per year (pro rata for part time)

Finances:
Company Pension
Life Assurance
£220 Wellbeing Allowance per year
Electric Vehicle Scheme
Employee Discount Scheme
Discounts for our venues