Vacancy at Union of Students Derby University
Catering Assistant
Salary
£ From £10 per hour plus holiday pay
Kedleston Rd, Derby
Vacancy listed
15/07/2025
Application deadline
27/08/2025
Details
The Union of Students is seeking to recruit new Catering Assistants for the start of the academic year.
We are looking to hire experienced individuals who are enthusiastic, passionate and customer focused, with a desire to learn and work in a fast-paced, fun and ever-changing environment.
Ideally, candidates will have experience working in a catering situation. However, the Union will fully train successful applicants.
In return, the Union can offer you flexible working hours to fit around your study, holiday pay and the opportunity to make new friends.
Purpose of Role
The main purpose of the role is to work as a part of the catering team to ensure that the Union’s catering outlets run smoothly and to a high standard. To provide high quality food and memorable customer service to all customers. To maintain cleanliness and to complete all necessary checks and paperwork. To promote a positive and professional image of the Union to its members, customers, stakeholders and other external people and to positively contribute to the organisations ethical & environmental ethos.
Purpose of Role
The main purpose of the role is to work as a part of the catering team to ensure that the Union’s catering outlets run smoothly and to a high standard. To provide high quality food and memorable customer service to all customers. To maintain cleanliness and to complete all necessary checks and paperwork. To promote a positive and professional image of the Union to its members, customers, stakeholders and other external people and to positively contribute to the organisations ethical & environmental ethos.
RESPONSIBILITIES:
Key Tasks
Key Tasks
- To open and close the catering outlets in line with environmental health legislation.
- Taking orders and payments.
- Preparing and serving high quality food and drinks.
- To ensure that the outlet is cleaned effectively, and relevant paperwork is completed.
- To serve high quality food in a timely manner and deliver the high standards of customer service and care in accordance with the Union’s Customer Service Policies.
- To be polite to customers and always present a positive image of the Union.
- To work safely around all kitchen equipment.
- To ensure that the staff dress code is adhered to.
- To carry out stock rotation duties and pest checks as required and complete relevant paperwork.
- To ensure all hours worked are recorded accurately on the correct timesheet.
- To work in a team being adaptable and flexible, working with colleagues to produce the standards required and to cover other team members as necessary.
- To work co-operatively with other Union staff and officers, as well as relevant external organisations.
- To adhere to the highest standards, especially of customer service and safety.
- To seek to continually develop and improve Union facilities and services.
- To perform any other additional reasonable duties as deemed appropriate.
- Attend team meetings.
- To work and assist in the preparation for any key events and private bookings.
- To attend and complete all annual outlet training such as the Health & Safety and Food Hygiene course which allow you to carry out the role of Catering Assistant.
Cash Handling
· To conduct end of day cashing up and cash uplifts during shift, ensuring the correct floats and limits are maintained.
· To ensure that any monies taken from the customers are correctly accounted for and any change given is of the correct amount.
· To ensure that all policies and procedures are adhered to without compromise.
DESIRABLE EXPERIENCE
Of working in a catering team
Of giving excellent levels of customer service
Of working effectively in a team and using own initiative
DESIRABLE ATTRIBUTES/SKILLS
Excellent interpersonal and communication skills at all levels over complex issues (written and oral)
Able to create and maintain good working relationships with our members, staff and promoters
Ability to work in a fast paced environment
Able to overcome problems in a constructive manner
Excellent timekeeping
Presentable at all times
Knowledge of food hygiene
ESSENTIAL VALUES AND ETHICS
Desire to work within a democratic and student led environment
Understanding and commitment to equal opportunities
Desire to work within an organisation which serves a culturally diverse membership
Committed, positive, outgoing and approachable with a ‘can do’ attitude
DESIRABLE EXPERIENCE
Of working in a catering team
Of giving excellent levels of customer service
Of working effectively in a team and using own initiative
DESIRABLE ATTRIBUTES/SKILLS
Excellent interpersonal and communication skills at all levels over complex issues (written and oral)
Able to create and maintain good working relationships with our members, staff and promoters
Ability to work in a fast paced environment
Able to overcome problems in a constructive manner
Excellent timekeeping
Presentable at all times
Knowledge of food hygiene
ESSENTIAL VALUES AND ETHICS
Desire to work within a democratic and student led environment
Understanding and commitment to equal opportunities
Desire to work within an organisation which serves a culturally diverse membership
Committed, positive, outgoing and approachable with a ‘can do’ attitude
**We reserve the right to close this advertisement early if we receive a high volume of suitable applications**
Applicants chosen to progress to the interview stages will be contacted via email to arrange an interview on the 1st or 2nd of September. Full training will be given to all successful applicants following interviews, this will be held on the 5th of September.