Job Description

Key Responsibilities

• Contribute to an environment where people can relax, re-establish social skills and enhance their quality of life.
• Work directly with people we support who require immediate or on going emotional, practical or vocational support to deliver their best possible outcomes. 
• Helping people we support to develop and review their personal plans that are meaningful to them and can draw on their experience and skills.
• Identify opportunities for development of the options available using the available resources or through knowledge of other services and Health and Social Care Partnership.
• Establishing and maintaining professional approach and boundaries.
• Working closely with other members of staff to achieve outcomes as defined with the line manager. Within the area team there is a clear line management structure which supports and shapes professional practice. 

• Act in accordance with General Data Protection Regulation legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
• Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist
• To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
• To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
• To support and enable our dedicated teams of volunteers in the delivery of the charity’s aims
• To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies

Essential Criteria

• Educated to SVQ level 2 or have relevant experience working in health and social care
• Understanding of Health and Social Care Standards
• Confident at planning and prioritising an expected workload
• Professional self-awareness and ability to seek support and advice from line management appropriately. 
• Participate in supervision and support meetings positively
• Empathetic and confident supporting people one to one or in groups
• Having a personal and professional value base that is consistent with the aims and objectives of Change Mental Health
• Having a practice that is firmly based within person centred approach
• Confident at being able to demonstrate genuine regard for people we support and their families 
• Good I.T. skills and confident at producing accurate case notes 
• Enthusiastic to develop knowledge and skills for the role

• Experience of working with people affected by mental illness
• Experience of running groups in a community setting
• Working knowledge of agencies in the region that support people affected by Mental Illnesses.
• Driving licence