Compassion Centre Coordinator
Salary £ TBA
Riverside Vineyard Church, Feltham
Vacancy listed 2025-07-10
Application deadline 2025-08-31
Details
  • To provide high quality administrative support to the Compassion centre, ensuring that all systems work well and are fit for purpose
  • To provide oversight and leadership for our projects run in partnership with Christians Against Poverty (CAP).

Main Duties- Compassion Centre Administrator
  • To maintain the client & team database - communication with clients, managing rotas & communicating with teams
  • To manage referrals, liaising with referrers as needed eg signposting clients to other activities or agencies, tracking their “progress” using an appropriate system, utilising ChurchSuite “Flows” etc
  • To oversee administration for the Compassion Centre Lead and team as required eg Administer new volunteer forms & ensure training is complete
  • To assist with the development and implementation of new systems and projects eg for the foodbank, social supermarket and other projects
  • To provide oversight, leadership, and coordination for the CAP projects at Riverside, working closely with the teams involved and the CAP area manager.
  • To establish and manage client well-being assessment surveys, recording the data and ensuring confidentiality, and helping to analyse the responses
  • To provide administrative support for seasonal activities and events, such as harvest collections, Christmas events etc.

NOTE: The Compassion Centre at Riverside Vineyard Church comprises a range of projects that primarily serve the “basic needs” of individuals (see Maslow’s hierarchy of needs). Currently these projects include provision of food, children’s clothing, baby equipment, Drop-In cafe, The Harbour Project, and English language classes. We also have a team supporting those experiencing debt as well as a Job Club for those seeking work.

Other requirements
  • Carry the church’s culture of Christian values & practices into all aspects of the role including interactions with external parties, compassion centre clients, church members and staff team
  • Play a full role in the Christian practices of the team, e.g. prayer & worship times, demonstrating a clear, personal commitment to the Christian faith

Comply with our operating policies/procedures, including Health & Safety and safeguarding policies
  • Contribute positively to the effective running and development of the church
  • Undertake any training or personal development as required
  • Any other duties reasonably requested by your Line Manager 
*The genuine occupational requirement for this post is implemented under the Employment Equality (Religion and Belief) Regulations 2013

Person Specification:

ITEM | ESSENTIAL | DESIRABLE
Qualifications | GCSEs or equivalent |

Special skills | Strong administrative skillsDatabase experienceGood communication with adultsProblem solvingThe ability and desire to explain the gospel in a clear, relevant and natural way A compassionate, friendly, relational person who is able to lead and motivate others Excellent communication skills, in groups and in one-to-one environments Good time and task management Enjoys relationship building Ability to develop strengths, skills and motivation in others Experience of working both on your own and as part of a team Experience of working with a wide variety of people (beneficial to have experience of working with people on a low income) High emotional intelligence and understanding of the human factors involved in the role | Driving licence

Work/volunteer experience | Previous administration experienceEvidence of passion for the poor and evangelism, and outworking of this | Experience of mentoring or coaching Experience of leading a small group or project
Knowledge | SafeguardingCulturally aware | Biblical / doctrinal
Special factors relevant to the post | Adherence to the Statement of Faith of Vineyard Churches UK&IAdherence to the Vision & values of Riverside Vineyard ChurchClear DBSStrong personal faith |

Competencies | Organisation & administrationGood computer skillsDatabase experienceAble to prioritiseAble to work as part of a team | Social media competent

*The genuine occupational requirement for this post is implemented under the Employment Equality (Religion and Belief) Regulations 2013

Any offer for services will be subject to two satisfactory references being obtained.