Communications & Administrative Coordinator
Salary £ 24309
Swansea
Vacancy listed 09/07/2025
Application deadline 28/07/2025
Details
 Salary: £24,309 per annum 

Hours: 37 hours per week (Monday-Friday)

Term: Maternity cover (with the possibility of a post thereafter if project growth allows). 

 

Job Purpose/Summary

To provide comprehensive administrative and communications support to the CEO, Company Secretary, and Fundraising Manager. This role combines traditional administrative duties with a strong focus on digital marketing, social media engagement, website management, and promotional content creation. The post holder will play a key role in enhancing the charity’s visibility, supporting fundraising efforts, and ensuring smooth internal operations.

Key Responsibilities

1. Administration & Operational Support

·        Provide day-to-day administrative support to the CEO, Company Secretary, and Fundraising Manager.

·        Draft and produce letters, reports, records, and meeting minutes.

·        Manage correspondence, including emails and phone calls, and liaise with stakeholders.

·        Organise supplies, training bookings, and equipment purchases.

·        Support HR processes including onboarding and note-taking for HR meetings.

·        Maintain accurate data entry and filing systems (both digital and physical).

2. Communications & Marketing

·        Manage and update the organisation’s website, ensuring content is current, engaging, and SEO-optimised.

·        Develop and implement strategies to grow the charity’s social media presence across platforms (e.g., Facebook, Instagram, Tik-Tok, LinkedIn).

·        Create and schedule engaging content to promote events, campaigns, and organisational news.

·        Monitor analytics and engagement metrics to inform content strategy.

·        Collaborate with the Fundraising Manager to design promotional materials, digital ads, events and campaigns.

3. Events & Fundraising Support

·        Promote events through digital channels and community outreach.

·        Support the administration of fundraising platforms and initiatives (e.g., Collection Boxes, Localgiving and more). 

·        Assist in the planning and execution of fundraising campaigns and community events.

4. Governance & Compliance

·        Facilitate and minute Board and Senior Management Team meetings.

·        Ensure compliance with data protection, safeguarding, and health & safety policies.

·        Maintain centralised records for risk assessments and statutory requirements.

Essential Skills & Experience

·        Strong administrative and organisational skills.

·        Level 3 or equivalent in Business Administration, Marketing, Communications or related experience. 

·        Experience managing websites (e.g., WordPress or similar CMS).

·        Proficiency in social media management and content creation.

·        Basic graphic design skills (e.g., Canva, Adobe Express).

·        Understanding of SEO and digital marketing principles.

·        Excellent written and verbal communication.

·        Ability to work collaboratively and independently.

Benefits

•Salary that meets at least the Real Living Wage.
•Holiday entitlement that increases with length of service to a maximum of 33 days plus 8 bank holidays (based on full time equivalent of 37 hours per week).
•Sickness pay that increases with length of service to a maximum of 6 months full pay and 6 months half pay.
•Stakeholder pension scheme, with 7.5% employer contributions.
•Learning and Development opportunities

Notes

To apply, please upload a CV and covering letter to detail how you fit the role description


This vacancy has now been closed