Salary: £24,309 per annum
Hours: 37 hours per week (Monday-Friday)
Term: Maternity cover (with the possibility of a post thereafter if project growth allows).
Job Purpose/Summary
To provide comprehensive administrative and communications support to the CEO, Company Secretary, and Fundraising Manager. This role combines traditional administrative duties with a strong focus on digital marketing, social media engagement, website management, and promotional content creation. The post holder will play a key role in enhancing the charity’s visibility, supporting fundraising efforts, and ensuring smooth internal operations.
Key Responsibilities
1. Administration & Operational Support
· Provide day-to-day administrative support to the CEO, Company Secretary, and Fundraising Manager.
· Draft and produce letters, reports, records, and meeting minutes.
· Manage correspondence, including emails and phone calls, and liaise with stakeholders.
· Organise supplies, training bookings, and equipment purchases.
· Support HR processes including onboarding and note-taking for HR meetings.
· Maintain accurate data entry and filing systems (both digital and physical).
2. Communications & Marketing
· Manage and update the organisation’s website, ensuring content is current, engaging, and SEO-optimised.
· Develop and implement strategies to grow the charity’s social media presence across platforms (e.g., Facebook, Instagram, Tik-Tok, LinkedIn).
· Create and schedule engaging content to promote events, campaigns, and organisational news.
· Monitor analytics and engagement metrics to inform content strategy.
· Collaborate with the Fundraising Manager to design promotional materials, digital ads, events and campaigns.
3. Events & Fundraising Support
· Promote events through digital channels and community outreach.
· Support the administration of fundraising platforms and initiatives (e.g., Collection Boxes, Localgiving and more).
· Assist in the planning and execution of fundraising campaigns and community events.
4. Governance & Compliance
· Facilitate and minute Board and Senior Management Team meetings.
· Ensure compliance with data protection, safeguarding, and health & safety policies.
· Maintain centralised records for risk assessments and statutory requirements.
Essential Skills & Experience
· Strong administrative and organisational skills.
· Level 3 or equivalent in Business Administration, Marketing, Communications or related experience.
· Experience managing websites (e.g., WordPress or similar CMS).
· Proficiency in social media management and content creation.
· Basic graphic design skills (e.g., Canva, Adobe Express).
· Understanding of SEO and digital marketing principles.
· Excellent written and verbal communication.
· Ability to work collaboratively and independently.