Role
The Cash & Payments Associate / Leader works closely with colleagues across Operations and Finance to ensure timely and robust management of payments into and out of the Bank relating to customers of the Bank, directly engaged with the Bank or through the Forward Flow Agreements.

 

The roleholder will report to the Servicing Manager 

 
Why Join Us? 

At Birmingham Bank, we are unlocking opportunities. We are a new bank, building fresh from the roots up, and we are building banking differently. Over the next few years, we will be creating new savings and mortgage products, built on bespoke technology that’s truly useful. This is a new, better banking experience, so we need colleagues who share our progressive attitude: innovative problem solvers who deliver excellent value and build relationships. We believe in empowering people to bring their ambitions to life, whether that’s customers, intermediaries or our own colleagues. If you’re ready to open the doors to better experiences, we’d like to hear from you. 

 

If you’re passionate about digital marketing and ready to take on a new challenge in the financial services sector, we encourage you to apply. 

Responsibilities

Reporting to the Servicing Manager, the role holder will spend 80% of their time closely managing payments in and out of the Bank in relation to customers including
a) Loan completion / drawdown payments
b) Ensuring payments are reconciled and any suspense items are reviewed and sent to the correct accounts 
c) Accurate reporting of payment transactions including bank reconciliations across lending and deposit products
d) Analysis of balances and recommendations where required for improvements and maturing deposits raised directly with the Bank or the deposit aggregators
e) Supporting the administration of payment mandates and signatories across the Bank with our bankers
f) Supporting operations and other teams with queries / investigations around payments
g) Coordinate and compile data, accurately prepare comprehensive management reports, ensuring collaboration and adherence to deadlines throughout the process.
h) The role holder will also be responsible for the payments team consisting of two colleagues the team leader duties include
i) Driving continuous improvement within the payments team functions
j) Completing 121’s / team buzzes/ return to works/ performance improvement plans if required.
k) Support controls management to make sure the business has continued strong risk management

 

Key Tasks