JOB DESCRIPTION

ROLE:                          Landscaping Standards Manager 

RESPONSIBLE TO:       Managing Director

 ROLE PURPOSE

To ensure that all landscaping projects are completed to the specifications (time, budget & quality) set by the designer and adhere to the Company’s Quality Standards and Health & Safety Policy.  To ensure that all staff have the skills and experience required to perform their roles to these standards.

KEY AREAS

This job description sets out a summary of the key features of the role. It is not intended to be exhaustive and will be reviewed periodically to ensure it remains appropriate for the role.

The main duties are to define and maintain the Company’s Quality Standards and processes and ensure their effective implementation across all hard and soft landscaping tasks required for the successful delivery of the Company’s garden designs. These standards to include Project management and control as well as landscape construction and Health & Safety.

 The main responsibilities of this position are: 

·        To develop, maintain and ensure the adherence to Company Quality Standards

·        To review plans and designs with the Designer and advise on technical or practical considerations during the quotation process and prior to start of works to ensure they meet Company Quality and Health & Safety Standards.

·        To share proven project planning and control experience with the Projects Coordinator and Team Leaders to support the delivery of projects on time, to budget and to quality standards.

·        To ensure Risk Assessments and Construction Site Plans are completed correctly and in a timely manner for all projects. 

·        To ensure all employees are fully trained in and adhere to the Company’s Health and Safety Policy and CITB best practice.

·        To ensure all new Employees fully understand and agree to the Company Health and Safety Policy and provide training where required as part of the Company Induction process.

·        To report weekly to the Directors on Site Safety and Quality Standards for all sites and raise any issues that cannot be resolved on site.

·        To conduct weekly Tool Box talks and maintain records accordingly.

·        To provide hands-on training, guidance and advice on specific hard and soft landscaping tasks and report any Training needs to the Directors

·        To participate in management meetings when required and provide a report on H&S and quality standards and staff performance or issues to the Directors

·        To always lead by example to all staff of good working practices, quality standards, timekeeping, attitude and professional behaviour

·        To actively contribute to the growth of the business by initiating (after consultation with the Directors) improvements to working practices.

 The postholder must also undertake other duties within his/her competence or otherwise appropriate to the grading of the post as required and directed by the Company Directors.

                                              PERSON SPECIFICATION

Qualifications & Experience
Essential
- Previous experience (preferably 8 years plus) of practical domestic hard and soft landscaping
- Previous experience (preferably 3 years plus) of managing domestic landscaping projects, people and materials 
- CITB qualification - Health, Safety and Environment (HS&E) test for Managers and Professionals or equivalent
- Formal training in the principles of Project Management and Control
- Full, clean and valid driving license
- Fully competent and skilled in the use and maintenance of 360 excavator, dumper and all tools and machinery used in the construction of domestic gardens   
Desirable
- Formal qualification in Landscaping
- Experience in towing a trailer
 
Knowledge, Skills and Abilities
Essential
- A thorough understanding of relevant Health and Safety policies and procedures
- Competent user of IT (Microsoft Packages)
- Ability to meet tight deadlines and pay attention to detail 
- Effective team player with the ability to enhance team performance
- High level of interpersonal skills with the ability to maintain positive relationships with team members, clients, designers and Directors
- Good written, verbal and non-verbal communication skills
Desirable 
- Good understanding of the concepts of GDPR and confidentiality with regards to personal data handling
- Skilled in the use of Project management software tools
 
Personal Attributes
Essential
- Patience, persistence and tenacity  
- Reliability, flexibility and a willingness to ‘go the extra mile’  
- Ability to be tactful, respectful and sensitive to the needs of others
- Emotional resilience  
- Enthusiastic with a positive and optimistic outlook and a sense of humour   
- Commitment to the Company’s values