Vacancy at Bookmark Reading Charity
Application Instruction: Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
If you have any problems with attaching the form, please send it to talent@bookmarkreading.org
We are seeking a Salesforce administrator to join us to support the effective maintenance of our CRM, which is used across the Charity.
Working pattern: Open to discussions around the pattern for 0.6 FTE, we expect one day to be at our Bookmark offices in central London as a minimum.
- Assist the CRM & Technology Manager and stakeholders in gathering business requirements and proposing system improvements.
- Document processes, workflows, and system changes. This individual will be responsible for overseeing Bookmark’s Salesforce governance processes.
- Communicating change across the business.
- Support the maintenance and configuration of our system, and third-party managed packages (i.e. DocuSign)
- Manage and deploy Salesforce changes using change sets while tracking releases and projects in Jira.
- Follow CI/CD processes for the development and deployment of system changes.
- Provide end-user support, troubleshooting issues such as Flow errors, record access problems, and general Salesforce training.
- Ensure data security and compliance by managing record access and effective field level security using OWD, profiles and permission sets.
Required Qualifications and Experiences:
- 2-3 years of experience in a Salesforce-related role.
- Salesforce Administrator certification.
Desirable Qualifications and Experiences:
- Experience in using JIRA
- HubSpot experience
- Eager to learn and grow in Salesforce administration.
- Strong attention to detail and ability to follow instructions.
- Analytical mindset with problem-solving skills.
- Effective communication and collaboration skills.
- Adaptable and proactive in a dynamic environment.
• 25 days plus bank holidays
• Half day for employee’s birthday
• 3 years of service – 1 extra day (total of 26 days)
• 5 years of service – 2 extra days (total of 27 days)
• Buy/sell holiday (5 days)
• Hybrid working - Minimum of two days per week in our office
• Employee Assistance Helpline
• Matched pension scheme up to 5%
• £150 per employee per year for company events, such as Christmas party, team days and lunches.
• Free tea/coffee
• Charity Worker Discounts
• Tickets For Good
• Sabbatical Leave Policy
• Free yoga sessions
• Training and career development opportunities
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
At Bookmark, we are a small but growing team of hard-working people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
| Title | File |
|---|---|
| Bookmark application form | Bookmark_application_form.docx |