Conservation Directorate Administrator
Salary £ 24,500-25,900.00 pro rata depending on experience
Twycross Zoo, Atherstone
Vacancy listed 10/04/2025
Application deadline 02/05/2025
Details
About Us:  
 
Twycross Zoo is a fantastic conservation and education charity and historic organisation that has existed for 60 years. At the heart of what we do, the reason we exist, is to be an influential conservation and education charity, delivering on our commitments to be guest obsessed and provide world-class animal environments and levels of husbandry. Alongside this, we strive to be an effective charity with a commercial mindset, putting our people at the heart of the organisation. 
 
Key Objectives: 
 
  • Provide administrative support for the smooth running of the Conservation Directorate towards delivery of the Twycross Zoo Conservation Strategy 2023-2030 including monitoring KPIs and tracking progress across the animal, veterinary, education and conservation and sciences teams. 
  • Responsible for diary management, meeting organisation internally and externally, and arrangements / booking of conference and overseas conservation field travel for the directorate as needed.  
  • Support with other administrative tasks as needed, for example preparation and maintenance of paperwork essential for zoo licence inspection, accreditations, internal communications, annual association questionnaires.  
 
Key Responsibilities: 
 
  1. Coordinate and manage appointments, meetings, and room bookings.  
  2. Support in diary management for the Chief Conservation Officer - ensuring internal and external meetings are arranged in a timely manner and rearranged effectively if needed, communicate with partners on behalf of the CCO and wider team.   
  3. Support internal administration across the animal, veterinary, education and conservation and science teams, for example species transfer approval forms.  
  4. Support with file management and storage of internal documents (scanning, printing etc) and tracking for joint projects, such as the Global Conservation Centre.  
  5. Arrange national and international business travel (including conferences and field conservation travel) as requested.  
  6. Raise POs and ensure accurate records and invoices are forwarded to finance.  
  7. Coordinate the completion of paperwork across multiple departments for submission in advance and during the periodical zoo inspections and as part of zoo association requirements (e.g. annual questionnaire).  
  8. Take minutes at meetings where necessary and circulate / follow up on actions lists as needed.  
  9. Support with proof reading and contract management. 
  10. Production of PowerPoints and reports as requested from time to time. 
  11. Any other ad hoc projects as directed. 
 
Key Skills and Requirements: 
 
  1. Good knowledge of administrational processes, with excellent organisational skills and high attention to detail.  
  2. Ability to work to and achieve timescales/deadlines.  
  3. Excellent communicator, who is approachable and a team player.  
  4. Ability to take initiative and work independently. 
  5. Thrives in a dynamic fast paced environment and remains calm under pressure. 
 
Experience: 
 
  1. A thorough understanding and interest in the role of zoos in conservation and research. 
  2. Provision of excellent customer service and be willing to give operational support to other departments as requested.  
  3. Excellent time management skills. 
  4. Ability to liaise with a variety of internal and external stakeholders to enable project delivery. 
  5. Good IT skills and competence using Microsoft Office packages, in particular management of databases.  
  6. Good oral and written communication skills, including the ability to produce report and manage data. 
  7. A full clean driving license and access to vehicle to travel to site. 

This role is 20-25 hours per week, 5 days over 7, between 8-17:30pm.
Benefits

31 days annual leave
Life assurance
Company sick pay from day one of absence
Access to ‘Perkbox’
Staff membership card giving you free entry to the zoo on your days off
Complimentary Twycross Zoo ticket allowance for friends and family
25% discount in the Twycross Zoo gift shop
20% discount in Twycross Zoo food and beverage outlets
Star of the month award scheme
Access to employee assistance services

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