Operations & Programmes Administrator
Salary £ 23,810 - £24,804
Ashton Gate Stadium
Vacancy listed 10/04/2025
Application deadline 27/04/2025
Details
Bristol City’s official charity, the Robins Foundation, is seeking an Operations & Programmes Administrator.

We seek a highly organised and proactive individual to join our team as an Operations & Programmes Administrator.

This role will involve providing essential administrative support across a range of areas, ensuring smooth office operations, supporting programme logistics, assisting with data management and HR functions, and coordinating various tasks for matchdays and kit management.

As the first point of contact for many of our stakeholders, the ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask efficiently. If you enjoy working in a fast-paced environment, supporting a team, and ensuring the smooth delivery of various programmes and services, this role could be for you.

You will have
Essential 

  • A positive, proactive attitude with a focus on achieving results.
  • Strong skills in Word, Outlook, Excel, and PowerPoint for creating documents, reports, spreadsheets, and presentations.
  • Capable of addressing challenges independently and effectively.
  • Comfortable handling tight deadlines, maintaining accuracy, and prioritising tasks.
  • Willingness to work at different locations and adapt to changing service needs.
  •  Ability to work well with colleagues, providing support and contributing positively to team goals.
  • Professional communication via email and phone, with the ability to convey information clearly and efficiently.
  • Willingness to engage with external partners, clients, and stakeholders to provide information and maintain strong working relationships.
  • Background in working in an office, supporting a team, and handling daily operational tasks.

Desirable

  • Experience in using booking systems for participants.
  • Familiarity with CRM or database systems (e.g., Salesforce or bespoke software).
  • Knowledge of data protection regulations and how they apply to personal and sensitive information.

REPORTING TO 

The role will be based at Ashton Gate Stadium and reports to the Robins Foundation Head of Operations.

SAFEGUARDING STATEMENT 

The Robins Foundation is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff and volunteers to endorse this commitment. 

EQUALITY STATEMENT 

The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.

Benefits

25 days annual leave increasing to 28 days (pro rata) after 5 years employment (plus bank holidays and Christmas closure days)
5 days paid leave to volunteer at a charity of your choice
Pension scheme
Employee Assist Programme
Generous CPD budget
Free Eye Test
Free Flu Jabs
Work equipment (BCFC clothing, laptop, phone)
1 x Bristol City and Bristol Bears tickets to home league games
20% discount in the Bristol Sport store
The chance to be part of an incredible journey

Notes

This position is full time (37.5 hours per week), and we would like the successful candidate to start ASAP. Candidates must be willing to work occasional evenings and weekends. There will be an opportunity to manage your work programme. The successful candidate will be subject to an Enhanced DBS check.

Role Profile and Application form is attached to this job advert - please apply via Breathe with a completed application form. Please note that CV's alone will not be accepted.
Closing Date 27th April 2025 and interviews week commencing 5th May 2025.
Any questions, please email dotty.baker-hassan@bcfc.co.uk

Attached documents
Title File
Application Form - To be completed Robins_Foundaton_Application_Form_V6_.docx
Equality Diversity And Inclusivity Form Equality__Diversity_Monitoring.docx
Benefits offered Staff_Benefits_Nov_2023.png
Job Role Profile Operations___Programmes_Administrator_Role_April_2025.docx

This vacancy has now been closed