JOB PURPOSE
The Brick is a charity with big aspirations and its local community at the heart of everything it does. As a result, The Brick follows a strategy and approach focusing on personal development by following The 3 R’s. The 3 R’s are: Relief, meeting felt needs, Restoration, equipping people for self-sustaining, independent living, and Reformation, speaking out and acting against social injustice.
The key role will be to support The Brick and individuals we support in our accommodation. You will be part of a team supporting individuals in emergency and supported accommodation. Your role will be to support the individuals with their immediate needs and to secure a move on to appropriate medium- and long-term stable accommodation. Please note that this is a lone working post in a small provision with 5 residents aged 18+.
DUTIES WILL INCLUDE:
• To support people in a positive way by focusing on their personal development. The aim is to equip people with the skills and confidence to progress into independent living.
• To work as part of a team, internally and externally with Wigan Council in order to achieve the best interests for each individual, liaising with other professional agencies.
• To identify future housing options and co-produce a support plan to achieve this.
• To ensure that individuals understand financial management and developing budgeting skills in preparation for independent living.
• To ensure that individuals are safe, inspired and engaged to reach any goals they have set for themselves.
• To understand that individuals may have experienced tough life experiences and trauma, and as a result may require a greater level of understanding, thoughtfulness and empathy
• To work with people to identify their abilities. Promote and encourage the attendance of internal and external groups and training where appropriate.
• Ensure that privacy and dignity is always maintained.
• Develop knowledge of local community resources
• Develop and maintain effective working relationships with other agencies including, but not limited to, housing agencies, social services, mental health team, tenancy support services and alcohol and drug services.
• Provide information requested by internal and external stakeholders accurately and on time.
• Attend promotions, external meetings and case conferences about the service.
• Liaise with other service providers, both statutory and non-statutory, to ensure that individuals can access and use all appropriate services to meet their needs.
• Hold weekly support sessions, and complete admin tasks as appropriate.
• Raising and following up on safeguarding alerts.
QUALIFICATIONS AND SKILLS
Suitable candidate should have:
• Ability to network, build enabling relationships and work effectively in a multi-agency context across the Wigan Borough.
• Understand complex needs and how support can be facilitated to those most vulnerable.
• An ability to communicate effectively both verbally and in writing (English) and to collate and evidence work/ outcomes using case management databases.
• A can-do attitude and willingness to undertake a varied workload.
• A resilient nature and the ability to handle challenging behaviour.
• Ability to show empathy with individuals while maintaining professional boundaries.
• An understanding of the needs and challenges of those experiencing homelessness, including those who have support needs including drug, alcohol and mental health needs.
• An awareness of key public health messages relating to contagious and spreadable disease
• Experience of working with and supporting volunteers and staff with lived experience.