Our Hospitality & Events Assistants will provide a safe and friendly welcome for everyone attending events at the gallery. Supporting the Duty Manager and ensuring events run smoothly, they will deliver excellent customer service and communicate feedback from visitors to Duty Managers.

Person Specification

Essential Skills & Experience 

● Experience of delivering excellent customer service to a wide range of customers/visitors in different situations. 

● Must be over 18 years of age in order to be able to serve alcoholic drinks. 

● Safe manual handling experience. Carrying chairs and moving tables/ event furniture. 
● Excellent verbal communication skills. 

● Proactive and willing to adapt to changing roles with each exhibition or event. 

● Ability to work evenings and weekends. 

● Trained, or willingness to be trained, as a first aider. 

● Health and safety training/awareness. 

● Manual handling training/awareness. 

● Experience of using Audio/Visual (Technical) equipment. 

● Awareness of dealing with visitors with specific access needs