The Students’ Union exists to advance the education of its members, the students at the University of Wolverhampton. It does this through a number of activities including offering individual advice, supporting student communities, championing the student voice and delivering events.    

  

Be Supportive - By supporting our students to get the best out of their student experience
Be Brave - By being a strong, proactive Union, trusted by students who know we have their back   
Be Inclusive - By welcoming, supporting, respecting and celebrating students of diverse backgrounds, experience or identity     
Be Innovative - By being creative and agile, actively seeking opportunities that will have a meaningful impact on students’ lives  

 

 Role Profile   | 
 Post:                             School Representative
 Salary:                         £11.44 per hour
 Hours:                           As and when required
 Responsible to:            Student Voice Manager
 Purpose of Post    

 

The Belonging Team provides both bespoke support for students’ issues and evidence for senior leaders across the union and university to make strategic improvements to their services.  

 

School Representatives advocate for students in the Student Voice Department within the Belonging Team, representing the broad range of student views from the courses within their respective School / Institute with the objective of improving the student learning experience.  

 

 

1.      Represent students in their School/Institute, build trust with diverse student communities and be responsive to their learning experiences.  
2.      Collate evidence of the student learning experience, which identify key issues, opportunities for improvement, as well as patterns and trends.  Provide quality written reports to the Students’ Union and University via defined channels.   
3.      Provide feedback to students on actions/progress and encourage a culture of celebrating good practices.  
4.      Attend and participate in all meetings as directed by the Student Voice Manager and chair School/Institute Council.  

5.      Undertake development and training opportunities relating to student engagement, quality assurance/enhancement and partnership working with the University.  

 6.      To build effective partnerships and projects between the SU and the University that benefit the student learning experience.  
7.      To collate evidence on social policy issues impacting the students and recognise trends that require escalation and provide this evidence at the direction of the Head of Belonging/Student Voice Manager.  

8.      To contribute to the development and delivery of the SU Strategic Plan.  

 9.      To suggest improvements to systems and processes based on experience and student feedback  

 10.   To liaise, as directed with appropriate stakeholders across the Union, University, and student representative groups.  
 

1.      To provide data to the elected leadership of the students’ union on work delivered. 

 2.      To demonstrably embed the values of the organisation in all delivered work. 

3.      To contribute to the development of a sense of team, within the Belonging Team, but also across the students’ union department. 

  

1. Responsible for developing and maintaining good relationships with:  
a)    Elected Leadership of the students’ union  

b)    Managers of the students’ union  

c)    All colleagues across the Students’ Union 

d)    External stakeholders 

e)    External suppliers 

f)      Student volunteers- primarily Course Reps  

g)    School/Institute level University staff 
    

  

You should be able to demonstrate across the application process:   Essential  or  Desirable

QUALIFICATIONS  
 Current student at the University of Wolverhampton   E 
 Experience of being a course representative    D
 EXPERIENCE 
Experience of maintaining accurate records and systems  D
Experience of a customer focused role D
KNOWLEDGE  
 Basic knowledge of administration responsibilities    E   
SKILLS AND ABILITIES 
Flexible and adaptable to change  E 
Ability to work to tight deadlines    E 
Establish good working relationships in a multicultural environment  E   
Ability to work as part of a team   E 
Constructive and co-operative approach to solving problems  E 
Ability to develop with relevant student groups  E   
Sound written, oral, and interpersonal skills    E   
Prioritise tasks allocated based on information provided by Line Manager  E   
VALUES   
 Uphold the values of the Students’ Union  E 
 Demonstrate enthusiasm for the power of student voice  E   
 Understanding of, and commitment to, equality, diversity, and inclusion E