Kitchen Assistant – Job Description
Role
The Modern Art Café operates Tuesday to Sunday, 11am–6pm, offering light lunches, soups, seasonal specials, and a variety of cakes and pastries. Our menu is carefully planned to minimise waste and adhere to strict budgets.
As a key part of the gallery, the Kitchen Assistant will provide a welcoming atmosphere, high-quality food, and excellent customer service. This is a hands-on role, primarily focused on food and drink preparation and engaging with the public.
Responsibilities
Customer Service
- Deliver excellent service to a diverse customer base, including staff and artists.
- Handle and record customer complaints professionally.
Food & Drink
- Prepare and present café food and drinks to agreed standards.
- Deputise for the Chef Manager, including cooking the lunch menu (including Sundays).
- Maintain attractive displays and follow menu plans.
- Uphold hygiene standards, adhering to a strict cleaning schedule.
- Comply with the Licensing Act 2003 for alcohol sales.
- Engage with management to support business growth.
Health & Safety & Daily Operations
- Follow hygiene policies and ensure kitchen compliance with all regulations (Allergens, CoSHH, HACCP, Fire, Manual Handling).
- Maintain high hygiene levels in line with the Safer Food Better Business manual.
- Complete all required gallery training, including Safeguarding Children Level 2.
- Support waste reduction and procurement in line with the Gallery’s Environmental Strategy.
Staff
- Monitor café staff performance and escalate issues to the Chef Manager as needed.
- Attend regular gallery staff meetings.
Commercial Activities
- Control stock to minimise waste and maintain budgeted margins.
- Track sales data as instructed by the Chef Manager.
- Assist in planning and implementing café improvements.
Person Specification
Essential Skills & Experience
- Strong attention to detail and food presentation.
- Previous café cooking experience.
- Proactive and flexible approach to sales and operations.
- Experience in food preparation, cooking, stock management, and cash handling.
- Barista experience, including making a variety of hot drinks.
- Knowledge of allergens and dietary requirements.
- Commitment to excellent customer service.
- Self-motivated, able to work independently, and a strong team player.
Desirable Skills & Experience
- Availability for some weekend and evening shifts.
- Interest in contemporary art.