Client Services Administrator
Salary £ 26,421 - 27,711 pro-rata (dependent on experience)
Coventry
Vacancy listed 30/01/2025
Application deadline 23/02/2025
Details
CRASAC is an award-winning charity seeking an excellent client services administrator to provide professional, efficient, and effective administrative support to the CRASAC client services teams as part of the Business Team.

As a first point of contact, the Client Services Administrator will need to possess excellent communication skills. The image of the organisation and its services relies heavily on the ability of the role to communicate effectively and sympathetically with a wide variety of people including clients, professionals and staff. 

The Client Services Administrator will need strong IT skills and be competent in the use of most Microsoft Office applications including Outlook, Word and Excel as well as Adobe. A working knowledge of PowerPoint and Publisher would also be helpful. Knowledge of databases would be essential.

The Client Services Administrator will need to possess excellent time management and organisational skills to be able to deal with a multitude of tasks and a range of priorities. They will need to be practical, proactive, resilient, calm under pressure and able to use their initiative. An understanding of sexual violence and previous experience in the voluntary sector would be advantageous. 

The full job description, person specification and application form can be downloaded from the links below.

Deadline for receipt of applications is Sunday 23rd February 2025. 
Interviews will be held on 11th March 2025. 

Benefits

Part time hours
Permanent
37 days annual leave (inclusive of bank holidays) pro-rata
Employee Assistance Program (EAP Scheme)
Car parking

Notes

Important:
Please do not click the apply button until you are ready to upload your completed application form.

Please do not put any personal identifying information on your application form, it needs to remain anonymised for the shortlisting panel. Contact details will be collected as part of the online application process and a unique id will be auto-generated to link them with your completed form.

When you have downloaded and completed your form, come back to this link and click Apply.

We follow 'safer recruitment guidelines' and any offers of employment for this post will be subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and 2 references.

Female applicants only as per exemption under Schedule 9, Part 1 of the Equality Act 2010.

CRASAC actively welcomes applications from women of all ages and we are particularly keen to hear from black and minoritised women.

Please complete our Equal Opportunities Form via the link on the Application Form.

Should you have any difficulties uploading your completed application form please contact admin@crasac.org.uk

Attached documents
Title File
Client Services Administrator - Job Description and Person Specification Client_Services_Admin_JD_-_Jan_25.docx
CSA Application Form Application_Form-CSA-Jan25.docx
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