SUMMARY
The Brick is a growing charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. We are now looking for an enthusiastic, proactive and Diligent Head of Safeguarding and Compliance to join our team, a believer in the right to equal life chances with a passion to improve lives through collaboration and innovation.
JOB PURPOSE
This is a brand-new senior role that has been created to give a higher profile to, and enhance the importance of governance, H&S, Safeguarding and compliance across The Brick. Key elements of the role include:
· Drive a culture of compliance at The Brick by raising the profile of Safeguarding, Property Standards and Health and Safety, by sharing the positive impact of compliance work, and by clearly communicating the risks of non-compliance.
· Support the Board, the Chief Executive and Operations Director in fulfilling their responsibilities for the proper governance of the charity, and compliance with relevant regulatory authorities and standards, including Property Compliance, H&S, GDPR and Safeguarding
· Be the primary interface with key regulators and contractors including the Regulator of Social Housing and closely manage the relationship with each to ensure that The Brick remains in line with their existing requirements and is able to plan effectively for upcoming changes.
· Deliver a comprehensive health, safety and quality programme which meets The Brick’s legal, regulatory, and contractual obligations, particularly in the key risk areas, for example, safeguarding, health and safety, and accident and incident management.
· Ensure that The Brick has appropriate measures in place to safeguard the people we work with (who often have complex needs and vulnerabilities) and responds to feedback and complaints, puts things right where we have got them wrong, and we learn the lessons for the future.
· Lead the organisation’s strategic and operational approach to risk management and mitigation and lead the organisation’s business continuity planning.
KEY TASKS & RESPONSIBILITIES
· Assist in developing a high performing team across The Brick that has the right qualifications, experience and motivation to deliver the full governance and compliance agenda.
· Act as Safeguarding and H&S Lead across all charity activities
· Oversee and manage the property facilities team and back-office teams
· Manage our relationship with charity advisors for Health and Safety, insurances and legal
· To work with the CEO and Financial Controller to prepare the annual budget for central services (including buildings and utilities) and to manage this budget throughout the year.
· Deputise for the CEO and Operations Director as required
GOVERNANCE
· Advise and support The Brick, its Board and Committees on regulatory standards and policies, and in relation to standards in particular on safeguarding, property compliance, health and safety and IT Governance.
· Manage a comprehensive approach to risk management at The Brick including regular strategic risk reviews with the Exec and Board. Drive accountability across the organisation for risk management via regular safeguarding and health and safety committees.
· Provide advice to staff internally on commercial, legal, contractual and data protection matters and manage relationships with external firms for the provision of expert advice.
· Lead the organisation’s approach to business continuity planning. Develop a Business Continuity Working Group to develop and implement a Business Continuity Strategy, policies and processes, and undertake periodic testing of the effectiveness of approach.
· Advise the Board and Executive Team on all aspects of probity of conduct and ensure that The Brick has in place a policy and compliance framework which covers all potential conflicts of interests, anti-fraud measures, confidential reporting and whistleblowing.
· Ensure the efficient servicing of meetings of the membership, Board, and Committees. Ensure that agreed actions are allocated appropriately and their completion recorded and reported upon.
· Ensure there are appropriate mechanisms in place for periodic governance effectiveness reviews and support the undertaking of self-assessment and appraisal.
· Oversee the process for Board succession planning and skills-based recruitment.
· Oversee the management of the Admin Support Team, ensuring appropriate support provision to the Executive Team and wider charity.
COMPLIANCE
· Lead, develop and continuously improve a range of strategies and plans to achieve full compliance in The Brick’s services.
· Ensure that health and safety (landlord, client and workplace) policy, procedures and reporting and accountability structures are comprehensive and up to date and that compliance is monitored through inspections and reports to Executive Team and the Board.
· Oversee systems and processes to provide H&S and property management advice and training to managers; compliant fire and other H&S risk assessments and inspections; investigation of serious accidents and other H&S related incidents.
· Chair the Health and Safety Steering Group to ensure there is senior oversight and joining up of responsibilities between staff, landlords (where applicable), our customers and people we work alongside.
· Ensure The Brick has appropriate service and property standards and internal policy and procedures and that policies are regularly reviewed in line with changes in legislation and good practice.
· Ensure The Brick can evidence the quality and value of its work through effective systems, frameworks and management information.
· Ensure The Brick operates an effective approach to complaints management and has mechanisms in place for learning from feedback and complaints.
· Oversee the development and delivery of an appropriate programme of service and property audits, assessing performance against statutory, regulatory, contractual and practice requirements, ensuring that follow up action plans are monitored and achieved.
· Act as the main Charity Safeguarding Lead. Ensure there are adequate procedures and processes in place to effectively manage safeguarding cases, complaints and reporting and handling of serious incidents.
· Ensure staff have access to adequate and regular training and advice on safeguarding, handling complaints, serious incident reporting and professional boundaries issues
· Chair and facilitate the Charity’s Safeguarding Group and other groups required to steer effective handling of complaints and serious incidents.
· Provide regular reports to the Board on safeguarding issues, complaints, serious incidents and overall regulatory compliance.
· Oversee the ongoing updating of self-assessments against Regulator of Social Housing Regulatory Standards, co-ordinate activities to achieve full compliance and provide regular reporting to Executive Team.
GENERAL
· Adhere to The Brick’s and Procedures at all times.
· Cover for other members of the team as necessary.
· Be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development.
· Undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff.
· Participate and attend organisation wide Leadership Team meetings.
· Attend and participate in team meetings and other meetings as required.