Communications Coordinator
Salary £ 26,000 - £28,500
Old Street, London/Hybrid
Vacancy listed 13/01/2025
Application deadline 27/01/2025
Details
JOB PURPOSE
 
We are looking for a confident communicator for the permanent role of Communications Coordinator, within our Communications team.  

Reporting to the Senior PR Manager, the Communications Coordinator is a key member of the team, providing support across all the charity’s communications activity.  

The Communications Coordinator provides key support such as content research and creation, and assisting with PR campaigns, events and digital communications (social media and website). They also provide key administrative support for the Communications area, to help deliver reporting, tracking and compliance. 

The individual will have the opportunity to gain experience across multiple communications, awareness raising and fundraising activities, helping to connect our supporters and new audiences with the refugee cause and UK for UNHCR’s work.
 
WHO WE ARE AND WHAT WE DO 
 
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
 
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. 

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING   

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   

UK for UNHCR is proud to have a Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.  

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
 
ROLE RESPONSIBLITIES   

The Communications Coordinator will support the planning and delivery of communications activity as required across all aspects of communications. This includes:   

  • Providing administrative support for the Communications effort, including tracking and compiling results, internal communications, digital asset management and event logistics.
  • Coordinating the team’s consent tracking and records for content and Storytellers (case studies).
  • Working with colleagues in Digital Communications to respond to community enquiries on the charity’s social media channels.
  • Sourcing stories and creating and uploading content for editorial channels. 
  • Helping to develop UK for UNHCR’s digital influencer outreach.
  • Assisting the team with image and footage research to support project-specific communications and editorial channels. 
  • Researching stories, statistics and other material relating to UNHCR’s relief work and other areas to support communications activity.
  • Working directly with UK-based Storytellers (case studies) and refugee organisations to support communications activity.
 
Please note, the above list is not exhaustive, and the successful candidate may be required to perform duties that are not detailed above.  

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Skills/Knowledge 

  • Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment.
  • Good attention to detail, strong ability to proof-read and pick up inconsistencies.
  • Able to demonstrate flexibility and willingness to achieve results.
  • Confident in using and learning how to use various digital platforms such as social media channels and image research libraries.
  • Strong communication (written and verbal), presentation and interpersonal skills.
  • Proficient in Microsoft Word, Excel, PowerPoint, SharePoint.
 
Desirable Skills/Experience
 
  • Experience of, or a passionate interest in refugee or broader charity sector, or in communications, and the drive to further their fundraising and communications knowledge. 
  • Experience using CMS platforms. 
 
WHY JOIN UNITED KINGDOM FOR UNHCR?  
 
You will be part of a high performing, agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.  
 
What else? 
 
Wellbeing  
  • 28 days’ leave per annum plus bank holidays (pro-rata). 
  • Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.  
  • Access to 100s of perks with discounts on everyday purchases. 
  • Office wellness perks. 
  • Discount on gym memberships.  
  • Hybrid and Flexible Working. 
  • Staff socials. 
 
Financial  
  • Pension scheme with an employer contribution of 8%. 
  • Non-contributory group life assurance scheme 
  • Non-contributory Income protection scheme. 
  • One-off contribution towards homeworking set up. 
  • Enhanced maternity, paternity, shared parental, and adoption pay. 
  • Enhanced sick pay scheme.  
 
Development   
  • Comprehensive training and continuing development opportunities. 
  • Individual training budget. 
 
HOW TO APPLY 
 
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.    
 
Closing date: 27th January 2025
Interviews date: Week commencing 3rd February 2025 
 
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact hr@unrefugees.org.uk. We will make every effort to respond to your request for assistance as soon as possible. 
 
 
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency. 
Benefits

28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility

Notes

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

A copy of our Job Applicant Data Protection Privacy form and Appropriate Policy is also available in the documents section.

Attached documents
Title File
Application Form_UK for UNHCR Application_Form_UNHCR_FINAL.doc
Appropriate Policy Document Appropriate_Policy_Document.pdf
Privacy Notice Privacy_Notice_Employees__Volunteers__Trustees___Applicants.pdf

This vacancy has now been closed