As a partner for the delivery of the 24/7 Rape and Sexual Abuse Support Line, with Rape Crisis England and Wales, alongside Lincolnshire Rape Crisis & Sexual Abuse and ARCH Teesside, Rape Crisis South London are looking for a skilled and empathetic Support Line Manager to join us at a time of significant change and growth. 

We are looking for 2 Support Line Managers who have a strong track record of managing support line service provision for sexual violence support services. Our newly appointed Support Line Managers will be a part of contributing towards a culture that values and respects diversity, learning, improvement, striving for quality and best practice.

As one of our Support Line Managers, the successful candidate will be able to demonstrate how they can positively manage a team of Support Line workers through supporting well-being and continuous professional development. You will be able to demonstrate how to deal with escalated queries and provide your team with the skills and knowledge to provide the best service possible whilst collaborating with the wider team to ensure that best practices are upheld. 

The position is offered on a 1 FTE basis and the required shift patterns are as follows:

 

 

 

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Rape Crisis South London are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls’ movement.

To apply please send an up-to-date CV with a cover letter (of up to 1500 words) identifying how you meet the essential and any desirable qualifications, skills and experience to recruitment@rasasc.org.uk. Please use Support Helpline Manager as the subject line.

All positions are located in the UK and require the right to work in the UK

 

We reserve the right to close the vacancy early, should we receive sufficient applicants.