Job Purpose

• To personally deliver Safety Consultancy and Risk Assessment/Management services to customers.
• Consultants usually spend between 10 – 12 days in the field each month undertaking site visits.  Whilst a good proportion of the detail required in the final report can be captured on site, there will be a significant amount of home write up.
• Ensure all reports are written to a high standard within 5 working days of any site visit.
• Take a full active role in our Seniors Quality Steering Group.

• As directed by their managers undertake higher grade consultancy work in line with competencies.
• To develop and maintain excellent client relationships and ensure high quality service delivery.
• To deputise, from time to time for their line manager, in representing the department in internal and external meetings and to represent Metro SRM as directed and where appropriate.
• To maintain an appropriate degree of expertise in these disciplines through CPD and other required activities, including liaison with the relevant statutory bodies.

• Recruitment and training - Providing assistance in recruitment and training of contractors.
• Retain responsibility for designated contractors as mentor, and in providing the necessary technical support and advice on a add hoc basis.
• Relationship management – Ensure effective communication with external customers/potential customers, including responding to technical queries. As well as liaising as necessary with the relevant authorities e.g. Fire Authorities.
• Quality Management - Maintaining high quality of work and monitoring quality of others in the team, as directed by the Senior Consultant – Quality Systems (SCQS).
• Cross-company Liaison - Ensure appropriate collaboration and communication with other Metro departments and business units to ensure that Metro provides customers with professional and co-ordinated safety advice.
• Process Improvement – To assist with innovation and continuous improvement in the department’s products and services through monitoring and making recommendations for updating report formats and procedures.
• Act as the technical lead on specific customer contracts, assignments, and appropriate policy development.
• Business Unit Advocate – Ensure the business unit is appropriately represented at both external Corporate and in-house meetings, to provide technical guidance and expertise by deputising for your line Manager.

• Third Party Accreditation for life safety fire risk assessment – IFE, IFPO or Equivalent
• Graduate or Membership of IFE (Institute of Fire Engineers)
•   A suitable nationally recognised qualification in Fire Safety such as HND/HNC/BSc/MSc in fire safety, CFPA European diploma in Fire Safety Management
• Attendance at Fire Service College’s Long Fire Prevention Course, if relevant qualification above has not been Attained
  Evidence of formal current and relevant continuous professional development course 
• A recognised H&S professional qualification e.g., NEBOSH Certificate 
• Computer literate with knowledge of Microsoft Office
• Demonstrate 5 years in primary discipline
• Quality Management Skills
• Self Management skills, including assertiveness, personal integrity decisiveness, desire for self development
• Good communication skills 
• Customer focused
• Conflict resolution 

• Management of supervisory experience
• Experience of a client facing role
• People skills
• Change Management skills