Credit Controller
Salary £ 24,000 to £28,000
Eastleigh
Vacancy listed 05/02/2024
Application deadline 01/03/2024
Details

Excellent opportunity for an experienced Credit Controller to join a high quality Claims Management business, to develop and grow the finance division.  

GHG is a UK loss adjusting company with its Head Office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. 

The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. 

We are currently seeking a skilled and detail-oriented Credit Controller to join our claims management company based in the UK. As a Credit Controller, you will play a vital role in managing the company's credit control processes, ensuring timely and accurate collection of outstanding payments from clients and maintaining strong relationships with key stakeholders. Your primary responsibility will be to minimize credit risk and optimize cash flow to support the financial stability of the organization.


What will you be responsible for:  

Credit Control:
  • Implement and maintain effective credit control procedures and policies.
  • Monitor and review customer credit limits, conducting credit checks as necessary.
  • Proactively manage the outstanding debtors ledger, ensuring timely collection of payments.
  • Follow up on overdue invoices and resolve any payment discrepancies or issues.
  • Collaborate with internal teams to address client queries and resolve billing disputes.

Cash Flow Management:
  • Monitor and forecast cash flow to identify potential gaps and take appropriate actions to ensure sufficient working capital.
  • Work closely with the finance team to analyse cash flow patterns and provide recommendations for improvement.
  • Prepare regular cash flow reports and provide updates to management regarding the status of outstanding payments.

Relationship Management:
  • Build and maintain positive relationships with clients, ensuring effective communication and understanding of payment terms.
  • Liaise with internal stakeholders, including sales and customer service teams, to resolve customer queries and address payment-related issues.


Reporting and Analysis:
  • Prepare accurate and timely reports on debtors, overdue accounts, and credit control activities.
  • Analyse payment trends and identify potential risks or opportunities for process improvement.
  • Provide recommendations to management on strategies to optimize credit control and cash flow management.


Compliance and Documentation:
  • Ensure compliance with relevant financial regulations and internal policies.
  • Maintain accurate and up-to-date records of all credit control activities and communications.
  • Assist in the development and enhancement of credit control procedures and systems.


What we need from you:

Qualifications and Skills:
  • Proven experience as a Credit Controller or in a similar role, preferably within the claims management or financial services industry.
  • Strong understanding of credit control principles, debt recovery, and relevant regulations.
  • Excellent knowledge of credit assessment and risk evaluation techniques.
  • Proficient in using financial software and tools, including credit management systems.
  • Excellent communication and negotiation skills, with the ability to build rapport and handle difficult conversations.
  • Strong analytical and problem-solving abilities, with attention to detail.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • A proactive and results-driven mindset, with a focus on continuous improvement

Benefits

Discretionary company bonus
A hybrid working structure that supports your work/life balance.
25 days annual leave, plus additional one day for your birthday
5 % Contributory Pension
Private Health Care
Death in Service
Long service Awards
Digital 24/7 GP
Cycle to work Scheme.
Lifeworks App
EAP
Enhanced maternity, adoption, paternity, and sick pay
Electric Vehicle scheme (after induction)
Career development and progression opportunities
We care about our employees’ opinions and have an Employee forum to implement ideas and initiatives to make us a great place to work.

This vacancy has now been closed