We are looking for a new member of the team at the Standalone Farm, to work 30 hours per week in our Visitor Services Team, ensuring the smooth operation of all events and activities and that every Standalone Farm visitor has an exceptional visit.
 
 As the public face of the Letchworth Garden City Heritage Foundation our Standalone Farm team members:
 - provide visitors with exceptional levels of customer service to maximise enjoyment from their visit;
 - respond professionally to all visitor enquiries, information requests or issues that arise in line with policy, procedures and management support; and
 - maintain a professional image at all times.
 
 To be successful in this role you will have:
 • Experience of working in a customer-facing role
 • Excellent communication and customer engagement skills
 • Experience of working in a team which delivers great customer service.
 And you will be presentable, personable and a team player with a 'can do' attitude and a good work ethic.
 
 Due to the nature of the role flexibility will be required, appreciated and reciprocated.

Please contact HR@Letchworth.com for further information or for any reasonable adjustments to support your application.

EQUAL OPPORTUNTITIES
Whether it is creating diversity in our services or building new teams, we care about our people and the opportunities they have. We are committed to equality of opportunity across our organisation.  At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.

 SAFEGUARDING
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all our colleagues to share this commitment.

 FLEXIBILITY
We understand that you might need a little help balancing your work and home life.  Many of our colleagues work flexibly in many different ways.  Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.  
 

PERSONAL DATA
Letchworth Garden City Heritage Foundation (LGCHF) will only collect personal data relevant to the recruitment process and will process that data in compliance with the Data Protection Act 2018 / UKGDPR. Your personal data will only be shared with persons directly involved in the recruitment process, and LGCHF will retain your personal data for only as long as it remains relevant to LGCHF.  For further information please ask for a copy of our general recruitment privacy policy.  For information on your data rights, go to www.ico.org.uk.