Here at Letchworth Heritage Foundation we have a vision to make Letchworth, the world’s first Garden City, a great place for everyone to live, work and visit.

 

We take pride in our venue – an amazing Art Deco building which first opened its doors in 1936 and is a true 2-in-1 arts venue that programs live theatre alongside films and event cinema.
 
We are looking for a Visitor Services Supervisor to join our busy Venues Team at Broadway Cinema & Theatre to supervise, support and develop the Visitor Services Team to ensure the effective operational and customer service management at the Broadway Cinema & Theatre. 

 

This is a key role supporting the Broadway Duty Managers in ensuring the Broadway Cinema & Theatre provides an outstanding experience for all visitors, is a commercial success and accessible for all. You will undertake a range of tasks to ensure the effective daily running of the venue including the building, staff, visitors and customer services at all times according to the policies, procedures and practices required by the Foundation.  

 

In addition to providing leadership and support to the team members you will be providing a superior standard of service to our customers.

We are seeking confident self-starters with excellent communication skills to clearly set team priorities and tasks.  

APPLICATION
Applications must include a CV and a covering statement explaining why you are applying for the role.  Applications without a covering statement may not be accepted.

To apply for this role please click apply at the bottom of this page.  

 

Whether it is creating diversity in our services or building new teams, we care about our people and the opportunities they have.

 We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.
 

SAFEGUARDING
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all our colleagues to share this commitment.

 

FLEXIBILITY
We understand that you might need a little help balancing your work and home life. Many of our colleagues work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

 

Letchworth Garden City Heritage Foundation (LGCHF) will only collect personal data relevant to the recruitment process and will process that data in compliance with the Data Protection Act 2018 / UKGDPR. Your personal data will only be shared with persons directly involved in the recruitment process, and LGCHF will retain your personal data for only as long as it remains relevant to LGCHF.

For further information please ask for a copy of our general recruitment privacy policy.

For information on your data rights, go to www.ico.org.uk.