We are now seeking talented Aftersales Contact Advisor to join our successful Aftersales Contact team in Hedge End. The main objective of the role is to maintain a friendly and efficient customer interface for service work

 Key Objectives of the role:

 
 Essential Skills/Experience
• Experience of working in a similar role
• Excellent customer service skills
• Excellent customer satisfaction skills
• Confident communication skills
• Compliance (experience of working within a regulatory/process orientated environment)
• Organisation skills and being able to manage multiple customer appointments.
• Strong administration skills including: diary management, time management and record keeping.
• Ability to show initiative and actively follow up and maximise every sales opportunity.

What can we offer you?
• Fantastic team environment
• Competitive rates of pay
• Uncapped earning potentials
• Career development and progression opportunities
• Family run business where you will be a valued employee

Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers.
 

Your behavioural competencies means upholding out PETER values in every aspect of your role and fully embracing your PETER review process to ensure that these values are continually maintained to the Peter Cooper Motor Group’s required standards. 

PETER Values: 

Respectful-Treat others in the way that you expect to be treated...