Vacancy at Alex Monroe Ltd
With the Design Director, develop a clear and innovative strategy to grow our Wholesale business, with a specific focus on expanding our export portfolio - ensuring it is executed to a high standard, to specific deadlines.
Ensure the efficient and professional running of the Wholesale department, with your team consistently providing above-and-beyond customer service for our clients, in a warm and welcoming manner, developing and maintaining friendly, on-going relationships.
As necessary, work with the Marketing, Retail and eCommerce teams to ensure a joined up approach to the representation of the Alex Monroe brand, proactively building excellent communication and working relations across all departments, and our three sites.
As a member of the Management Team, provide support by ensuring the smooth running of the Snowsfields office and proactively build excellent working relations across all teams, taking a company-wide overview.
Strategy and business development
* Research, develop and deliver a strategy for growing and maintaining and our Wholesale business, with a clear focus on overseas growth.
* Work with our Press and Marketing Manager to ensure that this is supported by Marketing activities.
* Ensure your ideas are translated into a clear and detailed sales and marketing plan, with specific and measurable objectives - to ensure that the strategy is delivered.
* Report on the progress against the plan on a regular basis to the Design Director.
* Working closely with the Marketing Team to promote our stockists, ensuring that the brand’s strong values and identity are maintained.
* Be a supportive and proactive member of the Management Team, attending meetings and contributing feedback, ideas and solutions.
* We would also love to hear new strategies! From diversifying the products we sell, to franchising the brand…how can you help us explore and develop new opportunities in markets, such as the US?!
* Excellent management of the Wholesale Department :
* Develop a wide knowledge and overview of our global Wholesale clients, and their requirements.
* Provide the Wholesale team with direction, training and mentoring to ensure the department runs smoothly, all orders are processed in a timely fashion and that leads are followed up as quickly as possible. Assist members of the team with these tasks when necessary.
* Ensure customer databases are kept up to date, for existing and potential clients.
* Work as a team to build and maintain prospective and existing stockist relationships, by visiting stores or receiving clients on site at Alex Monroe.
* Oversee logistics for UK and International trade shows, working with our Visual Merchandiser on the look and feel of our stand.
* Prepare for shows by ensuring all contacts held on our databases are invited in good time, and attend the shows with members of the team, meeting with existing and prospective customers.
* Research and make recommendations for new UK and International trade shows for the company to attend.
Oversee the management of our top accounts, maintaining relationships, interest and energy – alongside good stock levels.
Excellent people management:
* Oversee the smooth running of the Wholesale team, providing direction, training and mentoring to ensure the department runs smoothly.
* Maintain a ‘Lead from the Front’ approach wherever possible, and act as a pillar of support for your team, assisting colleagues with tasks when necessary.
* Assess efficiencies within the Wholesale team, outsourcing specific tasks or skills wherever is appropriate to save time, and therefore long-term costs.
* Develop and agree clear and appropriate roles and responsibilities for individuals