We’re seeking a passionate, experienced, motivated Service Manager to join our Supported Living settings. This is a rewarding and meaningful role, supporting adults with autism, learning disabilities, mental health needs, complex needs, and behaviours that challenge – helping them lead safe, independent, and fulfilling lives.

You’ll lead a dedicated service(s), ensuring high-quality, person-centred care, and create an environment where both the individuals we support, and our staff can thrive.

· £33,280 per annum

· 40-hour Full-Time Contract

· Comprehensive in-person training to set you up for success

· Personal development and progression opportunities

· 28 days annual leave (including bank holidays)

· Supportive Senior Management Team

· Minimum 3 years’ experience in a support or care role with at least 1 year in a supervisory or management position

· Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum.

· Level 3 Diploma in Leadership & Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification.

· Strong understanding of CQC standards, safeguarding, and person-centred care.

· Experience working with individuals with complex needs or behaviours that challenge

· Proven ability to lead, motivate and develop teams.

· Strong communication, organisational and problem-solving skills.

· A passion and drive and make a difference

· A team player with a proactive, person-centred approach.

· Must be 18 or over

· Must have the right to work in the UK

· Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting.

· A full Enhanced DBS Check will be required for the successful candidates

· Lead and manage the day-to-day running of your service(s), ensuring high-quality, person-centred care.

· Support the Operations Manager to maintain compliance with CQC and all regulatory standards.

· Provide leadership, guidance, and motivation to staff.

· Oversee service delivery to promote independence, choice, dignity and wellbeing for the people we support.

· Build strong relationships with the service users, families, staff and other external professionals.

· Monitor health and safety, conduct audits, and oversee medication and financial management within the service.

· Drive continuous improvement through innovation, quality assurance and feedback.

· Manage rotas, staffing levels, and resources effectively to ensure safe, consistent care.

· Support safeguarding processes and respond to incidents, complaints and concerns appropriately.

Keyline Care Supported Living is committed to ensuring that individuals who use our services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable.

At Keyline Care, we are like family, our team is small and friendly, with over 40 years of combined experience in social care and a passion for providing care that works for every individual. We know that care isn’t ‘one size fits all’ and that’s why we work to create and maintain fantastic relationships with our services users, founded on trust and respect.

Independence, Wellbeing and Potential is at the core of everything we do, we keep our values close to heart.

Learn more about us and our team on our website: About | Keyline Care

Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act inn the best interest of the individuals we support.

Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines.